IVR Blaster

Remind, survey, or notify customers without using up precious agent time.

With an IVR blaster, you can send personalized messages to complete customer databases in just a few clicks. It can relay messages, collect customer feedback, offer interactive options, or transfer calls to a live agent if required.

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Set Up In Minutes

No hardware or software to install. With Ozonetel, setting up your IVR blast campaign is as easy as 1-2-3.

  • 1

    Select Contacts

    Upload your contacts' database or select a list from your CRM.

  • 2

    Create your message

    Upload a recording or use our text to speech feature to create your message.

  • 3

    Blast off

    Hit Send. And Done! Your IVR Campaign will commence.

IVR Blaster Features

Essential tools to optimise your IVR Blaster performance

Interactive

Your blaster can do more than relay messages. Let customers interact via DTMF or natural language recognition. Use it to survey customers, collect feedback, or confirm appointments.

Personalized

Input relevant customer data such as names, bill amount, or due dates. The IVR auto-collects this information from your CRM before relaying the message.

Text to Speech

No audio recordings or voice-over artists required. Simply create new messages using our natural sounding text-to-speech conversion.

Drag & Drop IVR Designer

You don't need an IT team to create your IVR. Our intuitive Drag & Drop IVR makes it easy to create a new flow in minutes.

Reports

See how your campaign fared. Access successful failed and pending data on a live dashboard that updates every 5 seconds.

Natural Conversations

Access AI-driven and NLP powered voice technology that is intelligent, intuitive, and easy to use.

How Businesses Use Our IVR Blaster

Companies use our IVR blaster in innovative ways to engage, survey, and remind customers and prospects without wasting any staff-hours.

  • Reminders

Blast reminders for pending or upcoming loan repayment or bill payments.

  • Appointment confirmation

Confirm availability for prior appointments, or delivery requests.

  • Missed call campaigns

Use IVR blasts to enhance your missed call campaigns. Learn more.

  • Emergency notifications

IVR Blasts are a quick and hassle-free way to send messages during emergencies, sudden holidays, closures, or outages.

  • Offer announcements

Relay special offers to customers, along with relevant information like offer duration. Optionally, connect to a live agent to further the transaction.

  • Surveys

An engaging way to survey user groups or get customer feedback on a product or service. Collect inputs via DTMF, call recordings, or natural language processing.

  • Qualifying Leads

Use IVR Blasts sent to inform your database about products or services. Schedule appointments or transfer to live agents if the prospect expresses interest.