FRESHDESK CALL CENTER INTEGRATION

Plug & play a complete contact center within Freshdesk

Trusted by 2000+ Businesses

How does Freshdesk VOIP integration boost customer satisfaction?

Personalize every call, boost first call resolution, and supercharge productivity
unified window
Unified Window

Agents see relevant customer information 30% faster.

auto_logging
Auto logging

Each call is treated as a ticket and is auto-logged.

call recording
Call recordings

All calls are recorded & stored against customer tickets.

skill-routing
Skill Routing

Autoroute calls to the right agent with custom logic.

Scale up to meet enterprise needs

Here is why Ozonetel’s Freshdesk CTI is the best bet for growing businesses
Do more from within Freshdesk

Agents can click to call, answer calls, mute, place customers on hold, or conduct warm, blind, and consultative transfers from right within their Freshdesk window

Support from anywhere

Ozonetel’s cloud solution has points of presence across 150 countries for crystall clear voice interaction from anywhere. Works in both PSTN & VOIP countries.

Excellent management features

Manage multiple campaigns with live monitoring across them all. Keep a tab on performance & agent productivity with 70+real time & historical reports.

Loved by 50,000+ users across the globe

4.5/5

High Performer
for 4 consecutive years

4.5/5

Capterra’s
Top 20 Predictive dialers

4.5/5

Call Center, Auto Dialer &
Predictive Dialer Front Runner

4.5/5

Auto dialer, Predictive Dialer
& Call Center Category Leader

Why Ozonetel?

The dependability you need
Robust & Resilient
Unmatched adaptability
Stellar support

Amazing customer reviews

"A Pleasant Experience with a mutual vision to grow and enhance"
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The whole team of Ozonetel is very helpful. Efficient, always ready to help and a brilliant attitude towards work and their services have ensured a very smooth journey for our organization.
"Great Support Team"
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The customer support is the best in class.I wanted to thank you all for the excellent support we have gotten from your end. Rilin, Always responsive and quick to action! Glad to be working with you!
"One Stop solution for all telephony requirements"
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Its not just a telephony dailer, The best part of this solution is we can design it based on our needs, A very intelligent system which keeps a track of everything, from IVR,Calls routing,Queue logic, Agents productivity,seamless integration with CRM and the best part is dynamic call prioritization...See More
"A Pleasant Experience with a mutual vision to grow and enhance"
Read More
The whole team of Ozonetel is very helpful. Efficient, always ready to help and a brilliant attitude towards work and their services have ensured a very smooth journey for our organization.
"A Pleasant Experience with a mutual vision to grow and enhance"
Read More
The whole team of Ozonetel is very helpful. Efficient, always ready to help and a brilliant attitude towards work and their services have ensured a very smooth journey for our organization.
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