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Auto Dialer Software
Reach prospects, not dial tones. Invest in Auto Dialer Software.
Our auto dialers ensure that your agents skip busy tones and answering machines to complete outbound calling campaigns 30% more efficiently than before.
Trusted by 2500+ Businesses
Accelerate sales & outbound service calls
How businesses use auto-dialers
Inbound Sales
Instantaneously respond to leads
Outbound Sales
Burn through call lists
Customer Support
Automate callbacks
Reminders & Notifications
Automate callbacks
How auto dialing software works
No hardware, installation or IT support required. Log in and start dialing right away
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1. Set up your campaign
Choose the phone number you want to be visible to your prospects.
2. Upload Call list
Upload list with prospects names and numbers
3. Choose agents or IVR
Select which group of agents will handle the campaign, or set up an IVR to robocall.
4. Connect!
Your auto dialer will now keep connecting your agents or IVR to live prospects till your campaign is complete.
Which Auto Dialer Mode is right for you?
Select from four auto-dialing modes as per your campaign needs.
Fastest dialing mode
Predictive Dialer
In this mode, an algorithm estimates agent availability and minimizes downtime between calls in order to maximize agent utilization. Ideal for 1000+ calls per day, or when database quality is low, or when agent productivity is a priority. Use predictive dialing for telecalling, telemarketing, and cold calling processes.
A balance of speed & efficiency
Progressive Dialer
Progressive diallers call one phone number after another sequentially, ensuring agents’ availability before the call is answered. Use it for medium to large databases when data quality and conversion value is high. Popular for sales calls in banking, insurance, and real estate.
Review details before calling
Preview Dialer
With a Preview Dialer, agents get time to carefully review customer information and requirements. Use it when the revenue generated per call is very high, or when customer requirements vary from case to case. Ideal for inbound sales processes where agents can carefully review customer information before connecting to the lead.
Broadcast automated messages
IVR Dialer
An IVR dialer dials all phone numbers on a list simultaneously and relays a personalized, pre-recorded message. Press 1 functionality lets you collect responses. You can also use this dialer to connect with a voice bot or conversational IVR. Use it to notify customers, or remind them about appointments, pending payments, due dates, or renewal dates.
Automated Dialer Features
Ozonetel Auto dialers come packed with every tool and feature you need to
run a successful outbound campaign.
run a successful outbound campaign.
Pacing Ratio
Let supervisors set pacing ratios to maximize agent productivity based on the agent’s historical call-handling statistics, wait time, and SLAs.
Seamless CTI
Seamlessly integrate with almost any readym- -ade or homegrown CRM to boost productivity.
Live Monitoring & Reports
View or listen-in to live agent activity; and get real-time reports on the data uploaded, dialed, and pending in each campaign.
Flexible Number Format
Our dialers accept all phone number formats so you needn’t waste time editing before uploading.
Flexible Dial Logic
Switch from customer-first to agent-first dialing whenever data quality is low.
Retry Scheduling
Specify when and how many times to retry unanswered numbers with our easy logic engine.
Answering Machine Detection
Skip answering machines to connect agents only to live prospects.
Text to Speech
Quickly automate & personalize IVR messages
Call Recordings
Automatically record every call and view it alongside prospect data in your CRM.
Frequently Asked Questions
What is an auto dialer?
An auto dialer, or auto dialer software, is a tool used to automate the process of calling telephone numbers. This is a particularly useful tool for sales teams across various industries such as eCommerce and financial services where maximizing the volume of outbound calls is essential for sales team success. Auto dialers are also particularly helpful for cold calling.
How does auto dialer software work?
Auto dialer software works by utilizing advanced automation technology to call phone numbers from a provided list. Once a call is answered, the auto dialer software will connect the sales or customer service agent to the receiving phone-line. Auto dialer software is immensely helpful for call center operations that conduct large volumes of outbound calls per day.
What is the best auto dialer?
Auto dialer software isn’t just a tool to simply automate calling phone numbers from a provided list. The best auto dialer softwares are packed with features that optimize your outbound calling goals. Some features include list filtering, unproductive number detection, and integrations with popular CRMs.
Are auto dialers illegal?
Auto dialers are legal to use in the United States for calling landlines with or without the consent of the call’s receiver. According to the FCC Actions on Robocalls, all automated and prerecorded call or texts to a cell phone are illegal without the explicit written consent of the recipient.
Please research the respective laws of your recipient’s country related to auto dialers before conducting any form of automated communication.
How do I automate phone calls?
Automating phone calls is very easy to do if you invest in a quality auto dialer software. Auto dialers allow you to automatically call phone numbers from a provided call list and they can even provide advanced features such as unproductive number detection, time zone management, and callback scheduling amongst other useful features.
Can auto dialers call cell phones?
In the United States, the FCC’s Telephone Consumer Protection Act (TCPA) strictly prohibits the use of auto dialers when calling cell phones.
What is a cloud based auto dialer?
A cloud based auto dialer is a virtual tool used to conduct large volumes of outbound calls automatically. Cloud based auto dialers offer many benefits over traditional auto dialers because they are easy to implement, scalable, and do not require expensive IT teams to maintain them.
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