Predictive Dialer

The fastest dialing mode. In this mode, an algorithm estimates agent availability to minimizes time between calls and maximize agent utilization. Ideal for 1000+ calls per day, or when data quality is low, database is large and agent productivity is a priority. Use predictive dialing for telecalling, telemarketing, and cold calling processes.

Power Dialer

Balances agent productivity with conversation quality. In this mode, dialer calls one phone number after another sequentially, ensuring agents availability before callee answers. Use it for medium to large databases when data quality and conversion value is high. Popular for sales calls in banking, insurance and real estate.

Preview Dialer

Gives agents time to carefully review customer information and requirements. Use it when the revenue generated per call is very high, or when customer requirements vary from case to case. Ideal for inbound sales processes where agent can carefully review customer information before connecting to the lead.

IVR Dialer

Dials phone numbers simultaneously and connects to an IVR. It can relay a personalized, pre-recorded message and disconnect. Or it can collect DTMF or voice inputs. You can also use this dialer to connect with a voice bot or conversational IVR. Use it to notify customers, or remind them about appointments, pending payments, due dates, or renewal dates.

Unclear about which autodialer is right for your campaign?

Look no further. Our Ultimate Guide to Auto Dialers clearly explains everything you need to know. With clear steps on how businesses can use auto-dialers to automate tasks and boost productivity.