Easy to use auto-dialers for sales and support. Setup in minutes to streamline your calling processes, increase efficiency and convert faster.
Cloud-Based Phone Dialers
Auto Dialers For Call Centers
Inbound Sales
Instantaneously call leads
Outbound Sales
Rapidly burn through call lists
Customer Service
Automate call backs for inbound calls abandoned in queue.
Reminders/Notifications
Send outbound IVR messages or reminders to large datasets.
How It Works
No hardware, installation or heavy IT support required. Login and start dialing right away.
Set up your campaign
Choose a phone number to dial from and configure a new outbound campaign.
Upload Calling List
Upload your customer names and phone numbers.
Select agents or IVR
Select which group of agents will handle the campaign or set up an IVR.
Get connected
Your auto dialer will now dial numbers, skip busy tones and answering machines to connect your agents or IVR to a live prospect.
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One Dialer, Multiple Modes
Ozonetel lets you choose from four auto-dialing modes as per your campaign needs.
Predictive Dialer
The fastest dialing mode. In this mode, an algorithm estimates agent availability to minimizes time between calls and maximize agent utilization. Ideal for 1000+ calls per day, or when data quality is low, database is large and agent productivity is a priority. Use predictive dialing for telecalling, telemarketing, and cold calling processes.
Power Dialer
Balances agent productivity with conversation quality. In this mode, dialer calls one phone number after another sequentially, ensuring agents availability before callee answers. Use it for medium to large databases when data quality and conversion value is high. Popular for sales calls in banking, insurance and real estate.
Preview Dialer
Gives agents time to carefully review customer information and requirements. Use it when the revenue generated per call is very high, or when customer requirements vary from case to case. Ideal for inbound sales processes where agent can carefully review customer information before connecting to the lead.
IVR Dialer
Dials phone numbers simultaneously and connects to an IVR. It can relay a personalized, pre-recorded message and disconnect. Or it can collect DTMF or voice inputs. You can also use this dialer to connect with a voice bot or conversational IVR. Use it to notify customers, or remind them about appointments, pending payments, due dates, or renewal dates.
A Complete Dialer Suite
Ozonetel Auto dialers come packed with every tool and feature you need to run a successful outbound campaign.
Pacing Ratio
The supervisor can set pacing ratio to maximize agent productivity based on agent’s historical call-handling statistics, wait time and SLAs
CRM Integration
Our Dialer API’s seamlessly integrate with your CRM to make outbound campaigns smoother than ever.
Live Monitoring & Reports
View or listen-in to live agent activity; and get real-time reports on the data uploaded, dialed, and pending in each campaign.
Flexible number format
Our dialers accept all phone number formats, so you don’t need to waste time editing before uploading.
Flexible Dial logic
Easily switch from customer-first dialing to agent-first dialing whenever data quality is low.
Retry Scheduling
Use our easy logic engine to specify when and how many times to retry unanswered numbers.
Answering Machine Detection
All our dialers skip answering machines to connect agents only to live prospects
Text to Speech
Use text to speech to create quickly create automated, personalized IVR messages.
Call Recordings
Automatically record every call and view it easily within Reports, or alongside prospect data in your CRM.
Free E-book - The Ultimate Guide to Auto-Dialers
Unclear about which autodialer is right for your campaign?
Look no further. Our Ultimate Guide to Auto Dialers clearly explains everything you need to know. With clear steps on how businesses can use auto-dialers to automate tasks and boost productivity.
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