

Get going with existing teams
Ozonetel’s blended view lets agents who manage other channels support WhatsApp communication front the same window.
Everything you need to deliver enterprise-grade service levels on this popular messaging app.
With 450 million users & 99% open rates, WhatsApp is the world’s most popular messaging channel.
It’s efficient & cost-effective as agents can handle 3x chats simultaneously, with domestic & international users.
Customers and businesses can securely share images, voice messages, locations, and more.
You need a WhatsApp Business API Number/s to get started. If you can’t get one, we connect you to our approved WA Business API Providers, to expedite the process.
This enables you to route & distribute chats amongst your agents, while they seamlessly respond from their dashboards. You can view performance, record transcripts, and manage chat queues with ease.
Integrate with your CRM so that agents can automatically view and edit customer information in a single, unified window while chatting.
That’s it! Publish your new Whatsapp Customer Support number and get going.
At Ozonetel, we connect you with product experts who will deeply understand your requirements before
recommending a solution that perfectly matches your business goals.
Efficiently route WhatsApp conversations to agents in various departments
Distribute chats evenly amongst Your workforce
Track performance on 400+ parameters
WhatsApp Bot greets and replies to L1 queries
Ozonetel’s blended view lets agents who manage other channels support WhatsApp communication front the same window.
Our easy drag and drop bot creator can be used to automate messages and offer 24 X 7 support.
Ozonetel ensures 24×7 live phone support, as well as personalized onboarding and training for all your agents.
Get one platform to manage your customer interactions across WhatsApp, email, social media, messaging channels, and more.
A number of Business API Providers have been pre-approved by WhatsApp to get businesses their WhatsApp Business AP
Currently, there are stringent rules that prohibit you from sending messages to anyone who has not opted-in for your WhatsApp messaging. So while you can manage some engagement activities, cold sales messages are not possible