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Call Center Solution

Feature-packed inbound & outbound solutions.

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Omnichannel Support

Create seamless customer experience across all your digital channels.

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Advanced IVR

Reduce wait times and delight customers with smarter IVR solutions.

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Powerful Dialers

Improve productivity by 80% using auto-dialers.

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Deliver Seamless Multichannel Communication. Starting Now.

Our cloud based, multichannel contact center platform has all the tools you need to improve customer experience and agent productivity at a lower total cost.

Provide a choice of channels for customer communications.

Enable faster responses on every channel.

Personalise service through integrations.

Automate routine tasks.

Do all this while eliminating the delays, hassles, and high costs associated with traditional contact center software. Go live in one day with guaranteed support.

Get Real-Time Call Center Performance insights from our
Speech Analytics Dashboard

Deploy Cutting Edge Innovation

Improve speed, quality, and other KPIs with the power of Artificial Intelligence. Explore the future of AI-Driven Contact Centers with Ozonetel.

Built for Contact Centers of Every Size

Our full stack software is plug-and-play for immediate deployment and readily customizable for clients with specialized requirements. Bring your own SIP trunk/telecom partner or ask us to help finding the right fit. 

Make Life Easier for Your Agents

Quick and Easy Integrations Boost Performance. Our API architecture integrates seamlessly with your existing CRMs, helpdesk, and auto-dialer systems.

Make Conversations Better Naturally with Next Generation IVR

Let customers speak to the IVR instead of pressing numbers.

Conduct surveys and gather feedback in a conversational way.

Provide effortless self-service options.

Analyze customer sentiments for every single call.

Add Speech Capabilities to your Contact Center with the Ozonetel Voice Bot

Tackle Business Problems with Contact Center Solutions

Our customer experience software helps keep our clients competitive across a variety of industries. Explore how we serve e-commerce, travel & hospitality, and many other sectors.

Is Ozonetel right for your business? Find out with no cost and no risk.

Enable Faster Campaigns with Multi-Mode Auto Dialers

Improve productivity by 80% by switching to auto dialers

Schedule retries with ease

Easily manage and monitor agents across multiple campaigns

Integrate with any CRM solution

Connect Faster with Auto Dialers

Trusted by over 1500+ brands across the globe