Ozonetel AI
The Conversational AI Suite Enterprises Trust to Convert, Retain, and Grow
Ozonetel’s combines autonomous AI and unified intelligence to drive
3X
higher
conversions
conversions
60%
more retention
15%
revenue growth
Start with a Free AI Readiness Assessment
We'll map your top AI opportunities against your current operations—in one focused session.
Proven Across India's Largest Enterprises.
See what Agentic Voice AI delivers when it’s built for the use case — not adapted to it.
Custom-built agentic AI voicebot for enterprise-scale CX automation covering 10+ Indian languages.
55%
Customer Queries Automated
Conversational intelligence drives pipeline visibility across revenue leakage, churn indicators, and buying patterns — while Voice AI agents cross-sell autonomously.
7Cr+
Missed Revenue Identified
Turned conversations into strategic insights- understanding what customers truly feel, fixing what's broken, and elevating multi-brand CX at scale.
35%
Improvement in first call resolution (FCR)
Transformed every interaction into a retention opportunity — resolving queries proactively, anticipating needs, and creating experiences that drive loyalty
45%
Customer Queries Automated
AI-powered Voice of Customer surfaces objection patterns and conversion signals from every prospect call into sales strategy.
30%
Increased in qualified opportunities
Agentic AI workflows on WhatsApp guide citizens through 580+ services in English and Telugu without human intervention.
40%
Citizen inquiries automated
See What AI Can Unlock for Your Business
Built to Cover Every Layer of the Customer Conversation.
Audit every interaction—across both AI and human agents. Understand signals, guide actions in real time, and respond correctly with intelligence that continuously improves performance, compliance, and customer outcomes.
Agentic AI Conversational Bots
Autonomous AI agents that turn customer intent into action
- Execute multi-step workflows across business processes
- Domain & function specific AI agents for higher accuracy and control
- Seamless human handoff with full context transfer
AI Voice of Customer
Derive business insights from every customer conversation
- Identify churn signals, buying patterns, and recurring issues
- Query insights directly from conversations in seconds
- Enable CX, product, and growth teams with real signals
AI Agent Assist
Real-time AI guidance that improves every conversation
- Surfaces the right insights and next-best actions as conversations unfold
- Guides agents with compliance cues and contextual recommendations
- Minimizes after-call work with automated summaries and updates
AI Quality Audit
Audit 100% of conversations—across both AI and human agents.
- Audit 100% of interactions against resolution and compliance benchmarks
- Detect critical errors and quality gaps in real time
- Align AI scoring with human audit standards
From AI Pilots to Production at Scale
CX Stack + Native AI — Not a Bolt-On
Ozonetel’s AI is built into the same platform that handles customer conversations. Faster deployment with failover measures. One vendor for everything.
Built for Indian Enterprise Complexity
Multi-language support, India-specific compliance frameworks (RBI, IRDAI, SEBI), regional accent recognition, and the scale to handle peak loads
Configured to Your Workflows
Aligned to your QA parameters, escalation logic, and CRM – no generic templates, just what works for your specific business processes.
See how this works for your business.
Globally Recognized for AI Excellence
Build Your AI Roadmap with Ozonetel
We'll map your top 3 AI opportunities based on your call volumes, team structure, and industry — in one focused session.