Ozonetel.aI

Building
Transformative AI

Ozonetel.ai is on a mission to make AI more
understandable, accessible, and useful.

Ozonetel Research

Our team is constantly questioning, experimenting, and discovering new ways in which AI can solve problems and make life easier for people.

Explore our Current Projects

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Frost & Sullivan Recognizes Ozonetel’s Product Innovation

“The company uses client feedback and industry trend monitoring to guide its product roadmap and analyze whether it is a vertical-specific requirement or a region-specific demand. This approach allows Ozonetel to continuously evolve its speech analytics solution and proactively draft a roadmap for the future (i.e., developing new products before customers are ready to adopt them), thereby maintaining its innovative edge.” Nithin Ramesh, Senior Consulting Analyst, ICT Practice
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In the News

Ozonetel Communications: Pioneering AI-Driven Contact Centers

Contact centers have emerged beyond phone calls and offer a single interface to connect with customers via multiple channels today......

Cloud Communication: The growing importance of voicebots in customer support

Whenever a new business is founded, setting up a website takes hardly five minutes, while setting up....

Ozonetel unveils new solutions in Covid-19 era

Work from home had become the norm in the post-Covid world and for enterprises to provide customer service via calls and whatsapp was becoming the need of the hour....

Current Solutions

We’ve been working with AI for several years now. Learn more about our tried-and-tested solutions.

Conversational-AI-1

Ozonetel Conversational AI

Our Conversation AI solutions help businesses answer customer queries faster and reduce the load on call center agents especially during crises like the recent COVID lockdowns.

Text to Speech

Ozonetel’s Speech Analytics Solution for CX

Frost & Sullivan recently recognized our Speech Analytics Dashboard for its innovation and impact.

Careers

We are on the lookout for talented software engineers, research scientists, data scientists, UX designers, writers, and creative
problem-solvers to join our team. Do you think you’ve got what it takes? We’d love to hear from you.

About Ozonetel.AI

Ozonetel.ai is built by the team behind Ozonetel, pioneer of India’s first Cloud Contact Center solution. Our contact center solutions have revolutionized how businesses speak to their customers and have helped thousands of companies and nonprofit organizations build better experiences for their customers and agents.

We ventured into AI-based solutions about half a decade back with the belief that when used correctly, AI has the potential to improve every stage of the customer journey. We have now extended our AI projects to embrace today’s challenges in conversational and vernacular AI. Our vision is to become a fountainhead for tomorrow's AI-based solutions in every sphere.