EDUCATION CALL CENTER SOFTWARE

Connect with students using edTech Call Center Software

Trusted by 2500+ Businesses

Helping to support education services

Our call center software helps streamline services such as: Student Enrolment Campaigns, Automated Fee Payment Reminders, Financial aid support, Omnichannel education contact center solution, and Student hotlines
inboud support
Inbound Support Solution

Instantaneously respond to leads

Add a personal touch to your educational call center with sticky agents. Ozonetels contact center software will route students right to the counsellor they’re used to, so they can build trust and maintain the relationship.

outbound service sale
Outbound Sales

Burn through call lists

Tap into remote working with a location independent education contact center solution. Shift personnel to work-from-home or back again, using Ozonetel’s cloud-based platform. Or use it to remotely outsource part of your operations. Stay agile, adaptable, and safe

self-service IVR
Customer Support

24 x 7 live phone support

Speed up your response time with Ozonetel’s self-service support options, conversational AI, and automated calls. Our intelligent customer service platform removes the burden from live agents, providing faster customer service and increasing your education call center’s efficiency.

Text to Speech
Omnichannel Support

Easily manage digital channels
Support tech savvy students on the channels they prefer. Our education call center solution routes their information right along with them, no matter how often they switch. Counsellors and administrators can go between voice and chat, without missing a beat.

Lower your total cost of education operations with Ozonetel

Stay lean throughout the school year with our flexible pricing model. Seasonal spikes and fluctuations aren’t a problem with Ozonetel’s pay-per-use pricing. Key capabilities have been built into our call center software, specifically with the education sectors needs in mind. It doesn’t lock you into a contract, throttle your service, or expect you to precisely forecast your needs. You can increase or lower capacity when needed. Tighten up your cost of operations by up to 60% with our monthly plans.
Boost Productivity

Build personalized communications that students crave

Transform student experience with Ozonetel CX hub

Transform the student experience with Ozonetel’s omnichannel contact center. Give your students the attention they need, with the smooth digital experiences they expect.

Always be available with our intelligent AI chatbots, voice bots, and seamless omnichannel hub. With text messaging, webchats, voice interactions, social media, and more, Ozonetel’s CX hub puts you anywhere your students are.

It all comes with the efficiency of streamlined, AI-assisted, omnichannel service.

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Minimize cost with cloud based call center software

Power your student experience with cloud based communications

Education institutions use cloud contact center software for flexibility and to streamline hardware setup inefficiencies, information alignment and to provide uninterrupted service to students across multiple digital channels. 

Let more students connect with your agents; at their convenience. Use automation to handle higher call & chat volumes across digital and voice channels. A single AI deployment can triple your interaction capabilities while cutting costs per contact.

See it in action

Ozonetel believes in ensuring business outcomes! That’s why our experts guide you from selection through deployment, onboarding, and training. Contact us now to speak to an expert.

Ozonetel call center features for small business

Ozonetel Auto dialers come packed with every tool and feature you need to
run a successful outbound campaign.
Modern IVR

Reduce cost per customer with self-service and multi-level IVR options.

Seamless CTI

Seamlessly integrate with almost any readym- -ade or homegrown CRM to boost productivity.

Automated Recordings

Auto record calls and view recordings against customer tickets for easy tracking.

Sophisticated Monitoring

Boost performance with live monitoring, sentiment analysis, Whisper & Barge-in tools.

Mobile App

Manage your small business's call center services from anywhere while tracking every call.

Smart Routing & ACD

Accelerate responses with sophisticated routing & automatic call distribution.

Answering Machine Detection

Skip answering machines to connect agents only to live prospects.

Text to Speech

Quickly automate & personalize IVR messages

Call Recordings

Automatically record every call and view it alongside prospect data in your CRM.

Amazing customer reviews

"A Pleasant Experience with a mutual vision to grow and enhance"
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The whole team of Ozonetel is very helpful. Efficient, always ready to help and a brilliant attitude towards work and their services have ensured a very smooth journey for our organization.
"Great Support Team"
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The customer support is the best in class.I wanted to thank you all for the excellent support we have gotten from your end. Rilin, Always responsive and quick to action! Glad to be working with you!
"One Stop solution for all telephony requirements"
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Its not just a telephony dailer, The best part of this solution is we can design it based on our needs, A very intelligent system which keeps a track of everything, from IVR,Calls routing,Queue logic, Agents productivity,seamless integration with CRM and the best part is dynamic call prioritization...See More
"A Pleasant Experience with a mutual vision to grow and enhance"
Read More
The whole team of Ozonetel is very helpful. Efficient, always ready to help and a brilliant attitude towards work and their services have ensured a very smooth journey for our organization.
"A Pleasant Experience with a mutual vision to grow and enhance"
Read More
The whole team of Ozonetel is very helpful. Efficient, always ready to help and a brilliant attitude towards work and their services have ensured a very smooth journey for our organization.
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