See it in action
Ozonetel believes in ensuring business outcomes! That’s why our experts guide you from selection through deployment, onboarding, and training. Contact us now to speak to an expert.
Match your current BPO needs with software that offers expansion as your business grows.
Using Ozonetel, businesses have reduced total cost of operations by 50%
You can increase/ downsize agents instantly, as per seasonal demand.
Best price points. Free CRM integrations, deployment & customer support.
Pure, Hybrid, & Private Cloud options. Can combine with existing Legacy PBX. Let’s you choose your SIP trunks.
Flexible pricing allows Ozonetel to grow with you
Add and remove someone from your team or CRM seamlessly. So you can expand your platform and team effortlessly to meet your activity levels.
Our flexible, monthly, pay-as-you-go pricing makes it easy for you to scale up or downsize anytime. And our international presence with local phone number availability across 160+ countries ensures that we can support your expansion plans across the country or world. With Ozonetel, you get enterprise-grade features right from the start, and you can add more AI-based capabilities as and when you need them.
Calls, chats, social media - all in one place
Build the seamless, fast, personalized communications your modern customer craves.
Ozonetel CX hub is the easiest way for contact centers to explore omnichannel capabilities. Our unified platform enables you to use the same teams to handle calls, chats, and social media. This makes it easy for you to explore and scale new digital channels without any heavy investments or team-building efforts. Moreover, our in-built contact manager helps you ensure a consistent customer experience even before you’re ready to invest in a CRM. And our chatbots can ensure high efficiency and low cost of operations while giving customers the 24 x 7 availability and fast responses they crave.
Reduce cost per customer with self-service and multi-level IVR options.
Seamlessly integrate with almost any readym- -ade or homegrown CRM to boost productivity.
Auto record calls and view recordings against customer tickets for easy tracking.
Boost performance with live monitoring, sentiment analysis, Whisper & Barge-in tools.
Manage your business's call center services from anywhere while tracking every call.
Accelerate responses with sophisticated routing & automatic call distribution.
Skip answering machines to connect agents only to live prospects.
Quickly automate & personalize IVR messages
Automatically record every call and view it alongside prospect data in your CRM.