Reduce operational costs & boost agent utilization

Contact Center Solutions Built for BPOs

Trusted by 2500+ Businesses

Boost Your BPO's Functionality

The right technology can help your BPO function to it’s best capacity with smart workflows, high customer satisfaction levels, and optimum agent and resource utilization. With changing local and global dynamics, scattered work teams, and a far more discerning customer, transforming your system to one that allows for flexibility, cost savings, and the ability to scale is the need of the hour. You need a cost effective, enterprise grade call center solution that lets you scale up or scale down on a monthly-basis—as per your seasonal demands— to keep operational costs lower. A reliable system that can integrate with other solutions and use data, AI & omnichannel capabilities to enable optimum performance.
inboud support
Lowers Operating Costs


Using Ozonetel, businesses have reduced total cost of operations by 50%

outbound service sale
Flexible monthly plans


You can increase/ downsize agents instantly, as per seasonal demand.

self-service IVR
Cost- effective


Best price points. Free CRM integrations, deployment & customer support.

Text to Speech
Flexible deployment options


Pure, Hybrid, & Private Cloud options. Can combine with existing Legacy PBX. Let’s you choose your SIP trunks.

Enterprise-grade features

Ozonetel offers an array of intelligent contact center features to boost operational efficiency as well as customer and agent satisfaction.
Boost Productivity

Flexible pricing allows Ozonetel to grow with you

Easily scale your business

Add and remove someone from your team or CRM seamlessly. So you can expand your platform and team effortlessly to meet your activity levels.

Our flexible, monthly, pay-as-you-go pricing makes it easy for you to scale up or downsize anytime. And our international presence with local phone number availability across 160+ countries ensures that we can support your expansion plans across the country or world.  With Ozonetel, you get enterprise-grade features right from the start, and you can add more AI-based capabilities as and when you need them.

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Calls, chats, social media - all in one place

Optimize customer experience with the Ozonetel CX Hub

Build the seamless, fast, personalized communications your modern customer craves. 

Ozonetel CX hub is the easiest way for contact centers to explore omnichannel capabilities. Our unified platform enables you to use the same teams to handle calls, chats, and social media. This makes it easy for you to explore and scale new digital channels without any heavy investments or team-building efforts. Moreover, our in-built contact manager helps you ensure a consistent customer experience even before you’re ready to invest in a CRM. And our chatbots can ensure high efficiency and low cost of operations while giving customers the 24 x 7 availability and fast responses they crave.

See it in action

Ozonetel believes in ensuring business outcomes! That’s why our experts guide you from selection through deployment, onboarding, and training. Contact us now to speak to an expert.

Ozonetel BPO call center features

Ozonetel Auto dialers come packed with every tool and feature you need to
run a successful outbound campaign.
Modern IVR

Reduce cost per customer with self-service and multi-level IVR options.

Seamless CTI

Seamlessly integrate with almost any readym- -ade or homegrown CRM to boost productivity.

Automated Recordings

Auto record calls and view recordings against customer tickets for easy tracking.

Sophisticated Monitoring

Boost performance with live monitoring, sentiment analysis, Whisper & Barge-in tools.

Mobile App

Manage your business's call center services from anywhere while tracking every call.

Smart Routing & ACD

Accelerate responses with sophisticated routing & automatic call distribution.

Answering Machine Detection

Skip answering machines to connect agents only to live prospects.

Text to Speech

Quickly automate & personalize IVR messages

Call Recordings

Automatically record every call and view it alongside prospect data in your CRM.

Amazing customer reviews

"A Pleasant Experience with a mutual vision to grow and enhance"
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The whole team of Ozonetel is very helpful. Efficient, always ready to help and a brilliant attitude towards work and their services have ensured a very smooth journey for our organization.
"Great Support Team"
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The customer support is the best in class.I wanted to thank you all for the excellent support we have gotten from your end. Rilin, Always responsive and quick to action! Glad to be working with you!
"One Stop solution for all telephony requirements"
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Its not just a telephony dailer, The best part of this solution is we can design it based on our needs, A very intelligent system which keeps a track of everything, from IVR,Calls routing,Queue logic, Agents productivity,seamless integration with CRM and the best part is dynamic call prioritization...See More
"A Pleasant Experience with a mutual vision to grow and enhance"
Read More
The whole team of Ozonetel is very helpful. Efficient, always ready to help and a brilliant attitude towards work and their services have ensured a very smooth journey for our organization.
"A Pleasant Experience with a mutual vision to grow and enhance"
Read More
The whole team of Ozonetel is very helpful. Efficient, always ready to help and a brilliant attitude towards work and their services have ensured a very smooth journey for our organization.
Start your 21-day free trial
You can not only increase productivity but also save costs for your business with Ozonetel.