Intuitive creator interface
Use our intuitive interface to build a boit in minutes, without writing a single line of code. Automate how you greet customers or, answer FAQs in minutes. Or talk to us for custom training to suit your specific domain.
CONVERSATIONAL AI
AI that puts the right emphasis on human-to-human conversations.
Ozonetel will send the right conversations to AI, and intelligently route others to human agents. Our solution helps your contact center respond faster and achieve more while staying deeply empathetic and human.
Trusted by 2500+ Businesses
Why use conversational AI?
Here is how conversational AI helps contact centers achieve more
Respond 24/7
Responding to customers anytime they need can truly boost satisfaction rates
Self service
Boost the volumes your contact center can handle by diverting L1 queries to service bots.
Reminders
Combine bots with dialer to automate collection calls, proactive support, and reminders.
How it works
Here is how Ozonetel’s conversational AI solution works to boost call center performance
Design once. Deploy anywhere
Use the same bot to manage voice and chat interactions. Get readymade one-click integration across various messaging channels.
Seamlessly blend in live agents
Our AI understands when to route conversations to a human agent or arrange for a callback. This helps you ensure empathetic conversations when your customer need them most.
The Ozonetel edge
Here is why our conversational AI conversations are 2X more natural
Real-time processing
Our bots understand conversations in real time, and prepares responses faster.
Intent recognition
Our bots use natural language processing, and is trained to understand colloquialisms.
Continuous learning
Our bots listen and learn. This reduces errors, and helps them handle more complex conversations with time.
Nobody understands customer conversations better than us
At Ozonetel, we have over a decade of building call center solutions for both customer support and sales. We have built a conversational AI platform that addresses the specific needs of call centers across various business verticals. These include ecommerce, logistics, banking, finance, education, consumer electronics, travel and insurance.
Amazing customer reviews
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