CONVERSATIONAL AI

AI that puts the right emphasis on human-to-human conversations.

Trusted by 2000+ Businesses

Why use Conversational AI?

Here is how conversational AI helps contact centers achieve more
respond 24x7
Respond 24 X 7

Being available to customers anytime they need can truly boost satisfaction rates

self service
Self Service

Boost the volumes your contact center can handle by diverting L1 queries to service bots.

reminder
Reminders

Combine bots with dialer to automate collection calls, proactive support, and reminders.

How it Works

Here is how Ozonetel’s conversational AI solution works to boost call center performance
Intuitive creator interface

Use our intuitive interface to build a boit in minutes, without writing a single line of code. Automate how you greet customers or, answer FAQs in minutes.  Or talk to us for custom training to suit your specific domain

Design once. Deploy anywhere

Use the same bot to manage voice and chat interactions. Get readymade one-click integration across various messaging channels.

Seamlessly blend in live agents

Our AI understands when to route conversations to a human agent or arrange for a callback. This helps you ensure empathetic conversations when your customer need them most.

The Ozonetel Edge

Here is why our conversational AI conversations are 2x more natural
real time processing
Real-Time Processing

Our bots understand conversations in real time, and prepares responses faster.

intent recognition
Intent Recognition

Our bots use natural language processing, and is trained to understand colloquialisms.

Continous learning1
Continuous learning

Our bots listen and learn. This reduces errors, and helpsthem handle more complex conversations with time.

Nobody understands customer conversations better than us

At Ozonetel, we have over a decade of building call center solutions for both customer support and sales. We’ve used this deep understanding to build a conversational AI platfrom that addresses the specific needs of call centers across various business verticals including ecommerce, logistics, banking, finance, education, consumer electronics, travel and insurance.
Ecommerce
Finance
Logistics
Education
Banking
Insurance

Amazing customer reviews

"A Pleasant Experience with a mutual vision to grow and enhance"
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The whole team of Ozonetel is very helpful. Efficient, always ready to help and a brilliant attitude towards work and their services have ensured a very smooth journey for our organization.
"Great Support Team"
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The customer support is the best in class.I wanted to thank you all for the excellent support we have gotten from your end. Rilin, Always responsive and quick to action! Glad to be working with you!
"One Stop solution for all telephony requirements"
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Its not just a telephony dailer, The best part of this solution is we can design it based on our needs, A very intelligent system which keeps a track of everything, from IVR,Calls routing,Queue logic, Agents productivity,seamless integration with CRM and the best part is dynamic call prioritization...See More
"A Pleasant Experience with a mutual vision to grow and enhance"
Read More
The whole team of Ozonetel is very helpful. Efficient, always ready to help and a brilliant attitude towards work and their services have ensured a very smooth journey for our organization.
"A Pleasant Experience with a mutual vision to grow and enhance"
Read More
The whole team of Ozonetel is very helpful. Efficient, always ready to help and a brilliant attitude towards work and their services have ensured a very smooth journey for our organization.
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