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Outbound Call Center Solution

Make your outbound calling campaigns more effective

A Robust, Flexible Outbound Call Center Solution

Run an efficient outbound or blended call center using Ozonetel’s flexible cloud contact center solution

  • Improve agent productivity. Burn through call lists.
  • Automate tasks and reduce unproductive work.
  • Connect remote working employees and run a distributed call center from anywhere.

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Popular Outbound Call Solution Features

Our plug and play solution has all the features you need to set up an effective outbound call center solution in 24 hours or less.

Click to Call

Agents can Click to call customers from your database or CRM.

Auto Dialers

Automate dialing with power, predictive or IVR dialers.

Call Recordings

Record calls from compliance or training, and easily access recordings.

Outbound IVR

Automate how you remind & notify customers with outbound IVR and voice bots.

Live Monitoring

Supervisors can snoop, barge-in or whisper on any ongoing calls.

SMS Integrations

Follow up calls with automated SMS text messages.

CRM Integrations

CRM integrations ensure 30% higher agent productivity.

Mobile App

Let Agents use our mobile app to speak to prospects from anywhere.

Ensure Customer Privacy With Number Masking

Your customer may want to reach out to you through multiple channels. Ozonetel integrates with SMS, live chat, social media and messaging apps to give you an omnichannel contact center. CRM integrations ensure that you see a unified view of your customers across channels.

Interested in a demo?

Contact us today

Readymade CRM Integrations to Improve Customer Experience

Improve customer experience by giving agents customer context on every call. Screenpops and unified windows improve agent efficiency by nearly 30% on each call. 

Kapture

Zendesk

Salesforce

Hubspot

Leadsquared

Freshworks

Zoho

Microsoft Dynamics

Why Choose Ozonetel?

Ozonetel is one of the only cloud telephony providers who own the complete stack. We do not depend on any 3rd party CPaaS for running our product and have our own hardware and telecom expertise. 

Our ISO-certified solution is known for its superior voice quality, 99.9% uptime, and 100% call logging

Open APIs assure deep integrations with CRM and other business tools.

IT teams, Developers, and Architects love how easily they can build custom logic on our robust platform.

We get great reviews for our easy-to-use live reporting tools.

And most of all, both partners and clients recommend us for our highly responsive customer support.

50 Million

Users

12 Million

Daily Calls

250 Million

annual calls

40 Million

API hits daily

Dialer APIs for customized solutions

Learn how businesses use our Dialer APIs and robust platform to create customized solutions as per their requirements.

Download Case Study

Trusted by 1500+ clients across the globe

Client Testimonials

How Did Outbound Call Centers Perform in 2019-20

Get a consolidated report on Average Time in Queue, Abandonment Rates, Average Wrap Time, and other performance metrics from one of the largest studies conducted across call centers.

Customer Success Stories

Ozonetel has helped Banking, Financial institutions, Insurance, and fintech companies across the globe create secure, compliant customer communications

Mahindra Finance

Learn how we helped to automate 3 lakh loan verification calls & 5 million EMI reminders while remaining RBI compliant in a 100% secure, server-less process.

HDFC Bank

Learn how we help HDFC Bank run an efficient, centralized contact center handling 1 lakh daily calls, with just 500 agents.

Motilal Oswal Securities

Learn how Ozonetel worked with Motilal Oswal to reduce trade call confirmation time by 50% using automated calling.

Clear Tax

Learn how modern Fintech companies use our solution to enhance customer experience with a blended call center solution.

See our Outbound Solution at Work. Contact us today.

♦   ISO Certified

 

♦   G2 High performer for 2 years consecutively

 

♦   99.9% uptime. 24 * 7 Customer Support

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Readymade CRM Integrations to improve Customer Experience

Improve customer experience by giving agents customer context on every call. Screenpops and unified windows improve agent efficiency by nearly 30% on each call.