Deliver Exceptional CX, Effortlessly, Across Millions of Digital Interactions
Win and delight customers, at scale. With personalized interactions, on the right channel, at the right moment.
Elevate Digital Experience Across Marketing, Sales & Service
Orchestrate customer journeys, from start to finish, and unlock higher value from every digital touchpoint.
100%
Higher Brand Engagement
Amplify your reach with hyper-personalized, cross-channel conversational marketing.
150%
Uptick in Sales
Equip your teams with AI to increase sales opportunities and boost conversions.
120%
Higher Customer Retention
Accelerate resolutions, minimize churn, and improve CSAT with AI-led insights.
Transform Every Digital Interaction
into a Moment of Customer Delight
Uncover and amplify growth opportunities across the customer journey. With minimal effort.
Build complete customer journeys on our omnichannel platform with intuitive, low-code tools that eliminate inconsistent experiences, for good.
- Leverage GenAI and CX-LLM to deliver the perfect experience at the right moment.
- Personalize engagement, at scale, and increase the effectiveness of every conversation.
- Quickly adapt strategies and improve digital customer experience with real-time AI assistance.
Streamline Digital Customer Journeys & Eliminate Disconnected CX
Build complete customer journeys on our omnichannel platform with intuitive, low-code tools that eliminate inconsistent experiences, for good.
- Leverage GenAI and CX-LLM to deliver the perfect experience at the right moment.
- Personalize engagement, at scale, and increase the effectiveness of every conversation.
- Quickly adapt strategies and improve digital customer experience with real-time AI assistance.
Create One-to-one Magic Moments Across Millions of Digital Interactions
Hyperscale your customer reach and lower cost per acquisition with innovative conversational marketing campaigns.
- Easily schedule cross-channel digital campaigns to amplify your reach and maximize impact.
- Engage customers at the right moments across SMS, WhatsApp, social media, and other digital channels.
- Leverage GenAI and bots to hyper-personalize messages and drive conversations, at scale.
Hyperscale your customer reach and lower cost per acquisition with innovative conversational marketing campaigns.
- Easily schedule cross-channel digital campaigns to amplify your reach and maximize impact.
- Engage customers at the right moments across SMS, WhatsApp, social media, and other digital channels.
- Leverage GenAI and bots to hyper-personalize messages and drive conversations, at scale.
Keep tens of thousands of customers engaged and millions of conversations flowing across digital journeys with GenAI-powered chatbots.
- Drag & drop to quickly build and deploy intelligent bots across channels and touchpoints.
- Ensure contextual, human-like responses with our LLM that is purpose built for improving customer experience.
- Balance AI capabilities with seamless human handoff to ensure maximum customer satisfaction.
Drive Superior Digital Experience at Scale, With a Human Touch
Keep tens of thousands of customers engaged and millions of conversations flowing across digital journeys with GenAI-powered chatbots.
- Drag & drop to quickly build and deploy intelligent bots across channels and touchpoints.
- Ensure contextual, human-like responses with our LLM that is purpose built for improving customer experience.
- Balance AI capabilities with seamless human handoff to ensure maximum customer satisfaction.
Empower Field Teams to Amplify Engagement & Enhance Experience
Never miss an opportunity to engage customers and prospects. Seamlessly connect them to the right agents via WhatsApp.
- Enable field teams or relationship managers to respond to queries anytime, anywhere.
- Track every interaction for intent and sentiment while preventing data leakage.
- Improve customer experience with prompt responses and deep conversational insights.
Never miss an opportunity to engage customers and prospects. Seamlessly connect them to the right agents via WhatsApp.
- Enable field teams or relationship managers to respond to queries anytime, anywhere.
- Track every interaction for intent and sentiment while preventing data leakage.
- Improve customer experience with prompt responses and deep conversational insights.
Double the effectiveness of every voice interaction. Empower agents to seamlessly manage WhatsApp or other messages while actively engaged in a call.
- Facilitate quick document exchange during calls to transform sales and customer service.
- Solve customer issues over a single interaction and significantly boost customer satisfaction.
- Reduce sales and service teams' workload for increased productivity and profitability.
Use Any Two Channels, Together, for Faster Service & Higher Sales
Double the effectiveness of every voice interaction. Empower agents to seamlessly manage WhatsApp or other messages while actively engaged in a call.
- Facilitate quick document exchange during calls to transform sales and customer service.
- Solve customer issues over a single interaction and significantly boost customer satisfaction.
- Reduce sales and service teams' workload for increased productivity and profitability.
Continually Improve CX with Insights from Millions of Digital Interactions
Leverage GenAI to gather insights from all your digital customer conversations. Offer real-time context to agents, boosting conversions and improving resolutions.
- Fine-tune your sales pitches and skillfully handle objections to drive more conversions.
- Discover the root cause of customer dissatisfaction with ‘Voice of the Customer’ insights.
- Monitor every interaction to identify specific improvement areas and customize agent training.
Leverage GenAI to gather insights from all your digital customer conversations. Offer real-time context to agents, boosting conversions and improving resolutions.
- Fine-tune your sales pitches and skillfully handle objections to drive more conversions.
- Discover the root cause of customer dissatisfaction with ‘Voice of the Customer’ insights.
- Monitor every interaction to identify specific improvement areas and customize agent training.
Why Customer-centric Brands Choose Ozonetel
Muthoot Digitally Engages 5M Customers with Bold
Zero-inventory Model
Muthoot Gold transformed luxury retail CX with our 'phygital' strategy, engaging 5 million customers and boosting order value 2.5X in a year.
Deltin Crafts Viral, Hyperpersonal Marketing on WhatsApp
Deltin, a hospitality brand, utilized Ozonetel’s innovative video campaign with AI-infused personalization on WhatsApp, reactivating 16% of dormant customers.
Sobha Realty Doubles Site Visits
With our conversational AI, Sobha Ltd. analyzed 130,000 sales conversations and improved team performance, resulting in 2X property site visits and a 20X ROI.
Kickstart Your Digital CX Transformation Today
Discover how your organization can amplify growth with AI-led digital CX. Talk to our experts.
