Transform customer experience with Ozonetel
Fully cloud-based contact center solution. Your teams connect from anywhere.
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Seamless Integrations
Cut operational costs
Experts available 24/7
Ozonetel offers an award-winning, cloud-based, contact center solution with best-in-class features at a highly competitive and flexible pricing.
Biggest brands put their complete trust in Ozonetel
With 2500 customers and counting, Ozonetel Call Center Solution enables 100K+ agents globally to handle over 2 billion calls every year.
Powering business growth across industries
Customized solutions to match industry needs
Contact Center Performance Report 2020-21
A study of 150 million calls across industries
Agent efficiency, Average Speed of Answer, Auto dialer performance, and more.
Features that enable, solve, improve and deliver.
Cloud based 99.99% Uptime 24/7 Support Lower TCO CRM Integrations
AI-enabled omnichannel solution
Ozonetel CX hub delivers relevant customer information from across all their interactions. With automation, you can triple your interaction capabilities while cutting costs per contact.
Purpose-built Auto Dialers
Boost sales performance with a choice of Predictive, Progressive, Power, Preview & IVR dialers. With ability to detect answering machines and convert text-to-speech, our award winning dialers significantly increase productivity.
Live Call Monitoring Dashboards
Get real-time insights and manage call queues, track performance, & supervise ongoing conversations throughout all communication channels.
Complete Call Center Solution
Inbound, Outbound or Blended, Ozonetel offers a comprehensive set of tools to get you started in minutes whether you are a mature firm or just starting. Our 24/7 support teams will guide you through installation and migration and even integrate with your CRM.
Plus More!
Drag & Drop IVR
Automated callbacks
IVR Blasts
Warm & blind transfer
Voicebots & Chat bots
One-on-one onboarding
Ready Integrations
Analytics & reports
Speech ASR (Transcription)
APIs & Webhooks
Dedicated Account Manager
Real time Speech Analytics
For pricing, to setup a trial, or to share your requirements, reachout to us. We are available 24/7.
Consistently recognized by the industry
Every year we focus on delivering the best features, services and support to our customers. consistently keeping us ahead of the competition in multiple categories.
★★★★★ 4.5/5
High Performer
for 4 consecutive years
★★★★★ 4.5/5
Capterra’s
Top 20 Predictive dialers
★★★★★ 4.5/5
Call Center, Auto Dialer &
Predictive Dialer Front Runner
★★★★★ 4.5/5
Auto dialer, Predictive Dialer & Call Center Category Leader
Knowledge Centre
A collection of information, expert tips and strategies on contact centers, telephony, service management and more.
