Hosted Call Center Software & Contact Center Solution Suite

Announcement

Ozonetel partners with Truecaller for Business to offer a verfied I.D on your outbound call campaigns

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Go live within a day! Seamless Integrations Cut operational costs Experts available 24/7

Ozonetel offers an award-winning, cloud-based, contact center solution with best-in-class features at a highly competitive and flexible pricing.

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Biggest brands put their complete trust in Ozonetel

With 2500 customers and counting, Ozonetel Call Center Solution enables 100K+ agents globally to handle over 2 billion calls every year.

Powering business growth across industries

Customized solutions to match industry needs

Contact Center Performance Report 2020-21

A study of 150 million calls across industries

Agent efficiency, Average Speed of Answer, Auto dialer performance, and more.

See all Research & Reports

Features that enable, solve, improve and deliver.

Cloud based 99.99% Uptime 24/7 Support Lower TCO CRM Integrations

AI-enabled omnichannel solution

Ozonetel CX hub delivers relevant customer information from across all their interactions. With automation, you can triple your interaction capabilities while cutting costs per contact.

Purpose-built Auto Dialers

Boost sales performance with a choice of Predictive, Progressive, Power, Preview & IVR dialers. With ability to detect answering machines and convert text-to-speech, our award winning dialers significantly increase productivity.

Live Call Monitoring Dashboards

Get real-time insights and manage call queues, track performance, & supervise ongoing conversations throughout all communication channels.

Complete Call Center Solution

Inbound, Outbound or Blended, Ozonetel offers a comprehensive set of tools to get you started in minutes whether you are a mature firm or just starting. Our 24/7 support teams will guide you through installation and migration and even integrate with your CRM.

Plus More!

Drag & Drop IVR
Automated callbacks
IVR Blasts
Warm & blind transfer
Voicebots & Chat bots
One-on-one onboarding

Ready Integrations
Analytics & reports
Speech ASR (Transcription)
APIs & Webhooks
Dedicated Account Manager
Real time Speech Analytics

For pricing, to setup a trial, or to share your requirements, reachout to us. We are available 24/7.

Consistently recognized by the industry

Every year we focus on delivering the best features, services and support to our customers. consistently keeping us ahead of the competition in multiple categories.