AI-enabled omnichannel solution
Ozonetel CX hub delivers relevant customer information from across all their interactions. With automation, you can triple your interaction capabilities while cutting costs per contact.
Stress-free Contact Center Solutions
Powering CX through CCaaS
Fully cloud based Cloud Telephony Solution. Your teams connect from anywhere.
Choose Ozonetel
Go live within a day!
Seamless Integrations
Cut operational costs
Experts available 24/7
Ozonetel offers an award-winning, cloud-based, contact center solution with best-in-class features at a highly competitive and flexible pricing.
Biggest brands put their complete trust in Ozonetel
Previous
Next
With 2500 customers and counting, Ozonetel Call Center Solution enables 100K+ agents globally to handle over 2 billion calls every year.
Powering business growth across industries
Customized solutions to match industry needs
Contact Center Performance Report 2020-21
A study of 150 million calls across industries
Agent efficiency, Average Speed of Answer, Auto dialer performance, and more.
Features that enable, solve, improve and deliver.
Purpose-built Auto Dialers
Boost sales performance with a choice of Predictive, Progressive, Power, Preview & IVR dialers. With ability to detect answering machines and convert text-to-speech, our award winning dialers significantly increase productivity.
Live Call Monitoring Dashboards
Get real-time insights and manage call queues, track performance, & supervise ongoing conversations throughout all communication channels.
Complete Call Center Solution
Inbound, Outbound or Blended, Ozonetel offers a comprehensive set of tools to get you started in minutes whether you are a mature firm or just starting. Our 24/7 support teams will guide you through installation and migration and even integrate with your CRM.
Plus More!
Drag & Drop IVR
Automated callbacks
IVR Blasts
Warm & blind transfer
Voicebots & Chat bots
One-on-one onboarding
Ready Integrations
Analytics & reports
Speech ASR (Transcription)
APIs & Webhooks
Dedicated Account Manager
Real time Speech Analytics
For pricing, to setup a trial, or to share your requirements, reachout to us. We are available 24/7.
What customers say about us!
★★★★★ 5/5
I cannot say enough about how they have gone above and beyond in helping us out.
Nancy Kerr,
Trilogy, SmartLeads
Consistently recognized by the industry
Every year we focus on delivering the best features, services and support to our customers.
consistently keeping us ahead of the competition in multiple categories.
consistently keeping us ahead of the competition in multiple categories.
★★★★★ 4.5/5
High Performer
for 4 consecutive years
★★★★★ 4.5/5
Capterra’s
Top 20 Predictive dialers
★★★★★ 4.5/5
Call Center, Auto Dialer &
Predictive Dialer Front Runner
★★★★★ 4.5/5
Auto dialer, Predictive Dialer & Call Center Category Leader
Knowledge Centre
A collection of information, expert tips and strategies on contact centers, telephony, service management and more.
