

AI-enabled omnichannel solution
Ozonetel CX hub delivers relevant customer information from across all their interactions. With automation, you can triple your interaction capabilities while cutting costs per contact.
Fully cloud based Cloud Telephony Solution. Your teams connect from anywhere.
Ozonetel offers an award-winning, cloud-based, contact center solution with best-in-class features at a highly competitive and flexible pricing.
With 2500 customers and counting, Ozonetel Call Center Solution enables 100K+ agents globally to handle over 2 billion calls every year.
For Big Basket, Ozonetel shortened their call queues and integrated with CRM to turn around the customer support.
● 99.67% of VIP calls answered in less than 10 seconds
● Avg Handle Time reduces by 40% to under 3mins
● Agent productivity at 70% — an industry-best
For a Pizza delivery chain, Ozonetel simplified after-call work, and enabled agents to wrap their calls in 10 seconds or less.
● Customizable IVR for enhanced customer experience
● 90% agent utilization and upto 100% call answer rates
● Easy to scale up or down. Cost-effective pricing.
Ozonetel’s cloud solution allows Enterprise Capital’s agents to remain available and looped in even when not at their desks.
● Zoho integration for improved productivity
● 24/7 agent availability from anywhere
● “Bring your own trunk” platform flexibility
Agent efficiency, Average Speed of Answer, Auto dialer performance, and more.
Ozonetel CX hub delivers relevant customer information from across all their interactions. With automation, you can triple your interaction capabilities while cutting costs per contact.
Boost sales performance with a choice of Predictive, Progressive, Power, Preview & IVR dialers. With ability to detect answering machines and convert text-to-speech, our award winning dialers significantly increase productivity.
Get real-time insights and manage call queues, track performance, & supervise ongoing conversations throughout all communication channels.
Inbound, Outbound or Blended, Ozonetel offers a comprehensive set of tools to get you started in minutes whether you are a mature firm or just starting. Our 24/7 support teams will guide you through installation and migration and even integrate with your CRM.
Drag & Drop IVR
Automated callbacks
IVR Blasts
Warm & blind transfer
Voicebots & Chat bots
One-on-one onboarding
Ready Integrations
Analytics & reports
Speech ASR (Transcription)
APIs & Webhooks
Dedicated Account Manager
Real time Speech Analytics
I cannot say enough about how they have gone above and beyond in helping us out.
High Performer
for 4 consecutive years
Capterra’s
Top 20 Predictive dialers
Call Center, Auto Dialer &
Predictive Dialer Front Runner
Auto dialer, Predictive Dialer & Call Center Category Leader