Start your Outbound Campaigns easily with our dialers
Ozonetel cloudagent can be accessed form your internet browser on your desktop or mobile. Login as Admin to schedule calls in your dialer
You can run multiple campaigns. Each campaign can use agents from different or the same skill set.
One dialer may not be right for every campaign. Ozonetel gives you power, predictive and IVR dialer options so you can select dialer based on your call list size or data quality for best results.
SKILL - Lets you select which group of agents will be connected on this campaign.
SCREEN POP URL - Give agents a screen pop to view relevant CRM data during calls.
RUN TIME - Choose your campaign timings
You can create a predefined list of dispositions for the agent to choose while wrapping the call and define the time for ACW.
Call supervisors can easily monitor individual agent performance. Barge in to listen or help agents during calls.
View how many calls were successful, how many failed, and how many are pending anytime during the campaign.
If fail rates are too high you stop campaigns, reset campaigns, or add the correct prefix to all phone numbers in a single click.
If your drop ratio is too high, you can change the pacing ratio within your dialer.
See how many leads have come in every campaign
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