Rethinking CX in Education: Crafting the Next Decade of Personalized Engagement


Join us for a dynamic discussion on how responsive, responsible, and student-centric journeys will set a new standard for engagement in the digital age.

This webinar is best for:

  • Admissions heads
  • Vice chancellors
  • CTO / CIOs
  • Heads of Digital Transformation

What you’ll learn:

  • How organizations can deepen engagement at every step of the student journey with AI-based solutions and no-code student journey orchestration.
  • Leveraging AI-based CX platforms to personalize learning experiences across remote, in-person, or hybrid learning settings.
  • Exploring the impact of AI-driven virtual assistants and chatbots on reducing staff workloads and streamlining student communications.


How does GenZ want to interact with educators? What strategies can guarantee consistency, foster trust, and facilitate impactful interactions between students and counselors as they toggle emotions and channels? In our exclusive roundtable, we will explore how innovation is reshaping customer experience within education today— from omnichannel adoption to leveraging AI, learn how educational organizations are orchestrating end-to-end flows for their student journeys. Discover how leading educators are gearing up for the next decade, setting new benchmarks for engagement, efficiency, and satisfaction.