Ensuring the ‘Human Touch’ in the ChatGPT Era: A Look at the Fintech Support Ecosystem

Join our experts for a live webinar to understand the ‘importance of human touch’ in the fintech support ecosystem and how to strike the right human & technology balance.

This webinar is best for:

  • Contact center heads,
  • Technical Support Heads
  • Head of IT Infra
  • Operations Heads
  • CXOs

What you’ll learn:

  • Speeding up digital onboarding in a high-touch, frictionless omnichannel environment
  • Account openings, KYC, renewals, claims, personal detail updates — How to remain customer-focused while staying 100% process compliant
  • Achieving optimal responsiveness and effortless routing to human agents through ChatGPT-powered chatbots
  • How to establish agents as a quality assurance layer between complex queries and virtual agent performance


Learn how sophisticated digital solutions and skilled agents can collaboratively deliver a
consistent, frictionless, and personalized fintech service experience.

Watch video