Increase agent efficiency, connect with targeted segments effectively
Key telemarketing software features
You may need a click-to-call solution from within your CRM software, depending on your product value, database, number of telecalling staff, and amount of time needed to prepare for a call. You may also need progressive, preview, or predictive dialing. Get an outbound calling solution that gives you multiple types of dialers to choose from.
Configurable multi-level IVR
Does your solution integrate with your CRM system seamlessly? A built-in CRM integration means that call dispositions get auto-logged. Your telemarketers also have all the prospect information on hand when calling. Reports & Real-time Does your product give detailed reports & real-time views of your agent performance and overall performance of the telemarketing campaign? Use a solution with in-built, easy to read reports
Pre Recorded voicemail messages
What happens when your agent or your dialer reaches a prospect’s voicemail? It needn’t be a wasted call, nor does your agent need to waste time leaving a message. Find a solution that lets you pre-record messages that can be left as a voice mail for this prospect to listen to.
Reports & real-time
Does your product give detailed reports & real-time views of your agent performance and overall performance of the telemarketing campaign? Use a solution with in-built, easy to read reports
Depending on your data value, your administrator should be able to configure your power dialer to customer- first or agent-first.
API availability allows you to build customized solutions for your business. Ensure that your solution offers API availability.
DND scrubbing before dialing should be automated by your outbound call center software. This ensures that you stay compliant without wasting any time.
Full-featured solution for telemarketing
Ozonetel provides multiple autodialers in various modes - Predictive, Progressive, Manual. You can choose and configure as per your business needs.
Zero initial investment
We follow an easy subscription-based payment model. You don't have to pay for hardware, software, or maintenance. You can start the telecalling process easily - using a mobile, softphone, or a landline.
Agents can personalize customer interactions availing the ready-made integrations with leading CRMs like Salesforce, Zoho, Zendesk, Freshworks, or any other CRM or database solution.
Analytics & dashboard
We provide detailed agent level reports, live analytics, campaign reports, and dashboards, that can help in better business decision-making
Our solution auto filters DND numbers, to adhere to the requirement set by telecom authorities.
Reach to global customers
You can engage with international customers right out of the box while staying within the country.