Ozonetel's Offboarding Process

Ozonetel's offboarding and service deactivation policy is now updated. To ensure a standardized and seamless process for all customers, we have implemented the following changes regarding offboarding, deactivation, and contraction requests:

To ensure a smooth offboarding process, please review and acknowledge the following requirements:
  • 1. All offboarding requests must be submitted through this form. Requests made via other channels (e.g., email, support tickets etc) will not be accepted.
  • 2.As per the executed Agreement, all offboarding requests must be submitted within the notice period specified in the Agreement. Please refer to your signed contract for specific terms.
  • 3. All outstanding invoices and financial obligations must be settled before processing any offboarding or service deactivation requests.
  • 4.All offboarding requests are subject to review and approval by Ozonetel’s Customer Success team. Submission of this form does not automatically guarantee acceptance. Ozonetel’s team will review and respond to the request within 2 business days

Customer Offboarding Form

Kindly Note: .This document constitutes a legally binding agreement between both parties regarding the termination of the service agreement.

© 2025 Copyright Ozonetel

Webinar Video