Auto Dialer Software

Boost Contact Center Efficiency by 30% with An Award-Winning Auto Dialer Software

Empower your sales, support & outreach teams to connect more and convert faster with intelligent auto dialer software. Eliminate manual tasks, maximize agent productivity, and unlock consistent, scalable growth.

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Accelerate Revenue with Smart,
Seamless Outbound Calling
Reach more customers, close deals faster, automate campaigns and drive meaningful
outcomes with Ozonetel outbound dialer .
Lead Qualification

Instantly connect agents with live, high-intent prospects to boost conversions and shorten sales cycles.

Payment Reminders

Automate timely collection calls that improve recovery rates while maintaining customer trust and compliance.

Renewals & Retention

Proactively engage existing customers before contracts or subscriptions expire to increase repeat business.

Reactivation Campaigns

Re-engage dormant leads and missed opportunities to revive your pipeline and drive incremental revenue.

Feedback & Surveys

Gather Voice of Customer (VoC) insights at scale to measure satisfaction, improve service, and close experience gaps.

Upsell & Cross-Sell

Identify upgrade and add-on opportunities in real time to grow average order value and customer lifetime value.

Order Confirmations & Delivery Updates

Automate confirmation and notification calls to ensure customers stay informed and reduce support load.

Appointment & Callback Automation

Schedule follow-ups and callbacks intelligently to minimize missed connections and improve lead response time.

Customer Onboarding

Automate welcome or onboarding calls using cloud-based dialer to new customers, ensuring timely engagement and helping them get started quickly with personalized assistance.

Event & Campaign Outreach

Reach audiences instantly with automated campaign calls for offers, promotions, and event reminders. 

Experience the Ozonetel Advantage.
Transform Every Call into a Meaningful Connection

Revolutionize your outbound calling operations with a powerful auto dialer solution.
Simplify workflows & enable your team to achieve more & faster.
Increase Talk Time,
Reduce Idle Time
Increase Talk Time,
Reduce Idle Time
Stop wasting valuable hours on manual dialing or unanswered calls. Our dialer filters out unproductive attempts - ensuring agents speak only to live contacts maximizing talk time and engagement across campaigns.
Turn Conversations
into Conversions
Turn Conversations
into Conversions
Boost contact rates and sales efficiency with intelligent dialling algorithms that prioritize the right leads, optimize every campaign and drive higher success rates for every conversation.
Empower Agents,
Reduce Burnout
Empower Agents,
Reduce Burnout
Say goodbye to repetitive tasks. Automated voicemail drops, retry scheduling, and live connect features keep teams focused, motivated, and consistently performing at their best every day.
Integrate Seamlessly,
Personalize Every Interaction
Integrate Seamlessly,
Personalize Every Interaction
Connect effortlessly with your existing CRM to automatically fetch customer details before every call. Empower agents with real-time context, enabling faster, personalized conversations and higher conversion rates.
Dial Smarter,
Not Harder
Dial Smarter,
Not Harder
Stop wasting valuable hours on manual dialing or unanswered calls. Our dialer filters out unproductive attempts - ensuring agents speak only to live contacts maximizing talk time and engagement across campaigns.
Monitor Performance,
Act on Insights
Monitor Performance,
Act on Insights
Track campaign performance, agent productivity, and call outcomes via real-time performance tracking. Leverage insights to optimize outreach strategies, drive performance improvement and improve outcomes.

Ozonetel Auto Dialer - Quick Overview

Which Auto Dialer Mode is the best fit?

Select from four auto-dialing modes as per your campaign needs.
Dialer Type
Purpose
Ideal for
Speed
Best Suited for
Predictive
Dialer
Progressive
Dialer
Preview
Dialer
IVR
Dialer
Maximize agent utilization and minimize idle time
Balance dialing speed with agent availability
Allow agents to review customer details before connecting
Broadcast pre-recorded or personalized voice messages at scale
High-volume outbound campaigns , low-quality databases
Medium to large databases with high-quality leads
High-value or complex leads requiring personalized engagement
Customer notifications, reminders, payment alerts
Fastest
Fast
Moderate
Instant
Telecalling, telemarketing, cold calling
Sales in banking, insurance, real estate, healthcare, automotive, edtech
Inbound sales, B2B consultative selling
Alerts, reminders, renewals, feedback collection

Which Auto Dialer Mode is the best fit?

Select from four auto-dialing modes as per your campaign needs.
Responsive Dialer Table
Dialer Type Purpose Ideal for Speed Best Suited for
Predictive Dialer Maximize agent utilization and minimize idle time High-volume outbound campaigns, low-quality databases Fastest Telecalling, telemarketing, cold calling
Progressive Dialer Balance dialing speed with agent availability Medium to large databases with high-quality leads Fast Sales in banking, insurance, real estate, healthcare, automotive, edtech
Preview Dialer Allow agents to review customer details before connecting High-value or complex leads requiring personalized engagement Moderate Inbound sales, B2B consultative selling
IVR Dialer Broadcast pre-recorded or personalized voice messages at scale Customer notifications, reminders, payment alerts Instant Alerts, reminders, renewals, feedback collection
Everything You Need for Smarter,
Faster Outbound Campaigns
Ozonetel Auto dialers offer every tool and
feature you need to run a successful outbound campaign.
Advance Retries Configurator

Automatically retry unanswered calls based on customizable logic. Never miss a lead and make every contact count with smart scheduling that maximizes
outreach success.

Comprehensive Notifications

Keep agents informed and proactive with real-time alerts on leads, campaigns, and updates – ensuring faster responses and smoother coordination across
teams.

Automatic Call Distribution (ACD)

Distribute calls intelligently among agents to balance workload, reduce idle time, and improve overall contact center efficiency.

Dial Time Restriction

Use area and country codes to identify the best local calling times, improving connect rates and ensuring compliance across time zones.

Answer Machine Detection

Save valuable time by automatically disconnecting calls when an answering machine is detected, so agents focus only on live conversations.

Auto Dial List Upload

Import contacts directly from your CRM or database in seconds, enabling quick campaign setup and smooth outbound execution.

Skill-based Dialing

Match every customer with the right agent using intelligent skill-based routing to boost first-call resolution and conversion rates.

Voice Broadcasting

Send bulk, personalized voice messages to large audiences instantly. Ideal for updates, alerts, or promotions that need wide reach and quick delivery.

Pacing Ratio

Let supervisors set pacing ratios to maximize agent productivity based on the agent’s historical call-handling statistics, wait time, and SLAs.

Flexible Number Format

Upload phone lists instantly without reformatting. Ozonetel dialers accept multiple number formats for faster campaign setup.

Flexible Dial Logic

Switch seamlessly between customer-first and agent-first dialing modes depending on data quality, lead type, and campaign goals.

Text-to-speech

Quickly create personalized IVR or campaign messages without recording. Type, convert, and broadcast professional-quality voice messages instantly.

Call Recordings

Automatically record every conversation and sync it with your CRM to improve quality monitoring, compliance, and training insights.

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Trusted by Leaders, Recognized for Excellence
Loved by Customers
Award-Winning Innovation,
Proven Results
Best Customer-Centric
Culture
Operation Excellence
Initiative
Best Customer Retention
Initiative
Best Contact Center
Experience
Best Use of Tech to
Enhance CX
CX Excellence (Healthcare)
Best Contact Center
Experience
Innovation in Customer
Engagement
CX Excellence (Education &
Skilling)
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Ready to Transform Your Calling Experience?
Let our experts walk you through how Ozonetel drives faster connections and better results.
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Frequently Asked Questions

An auto dialer, or auto dialer software, is a common tool featured in most call center software used to automate the process of calling telephone numbers. This is a particularly useful tool for sales teams across various industries such as eCommerce and financial services where maximizing the volume of outbound calls is essential for sales team success. Auto dialers are also particularly helpful for cold calling. 

Auto dialer software works by utilizing advanced automation technology to call phone numbers from a provided list. Once a call is answered, the auto dialer software will connect the sales or customer service agent to the receiving phone-line. Auto dialer software is immensely helpful for call center operations that conduct large volumes of outbound calls per day. 

A cloud-based auto dialer is a virtual tool used to conduct large volumes of outbound calls automatically. Cloud based auto dialers offer many benefits over traditional auto dialers because they are easy to implement, scalable, and do not require expensive IT teams to maintain them. 

The top auto dialer software will offer scalability, flexibility of features, smart automated dialing modes, and an API that makes CRM integration fast and easy. The best auto dialer software will also provide different dialing modes such as preview dialing, power dialing, and even the flexibility to choose manual dialing support. Some other key features would be call recording and marketing automation. 

Common auto dialer types include preview dialers, progressive dialers, and predictive dialers. Preview gives agents contact details before calling, progressive dials automatically in sequence, and predictive uses algorithms to dial multiple numbers and connect only answered calls—maximizing agent utilization. 

You can sync contacts, auto-log calls, access customer history, and route calls intelligently without any custom development. 

AI enhances auto dialers by predicting the best time to call, adjusting dialing speed, analyzing conversations, and identifying customer intent. It improves connect rates, reduces call drops, provides agent assistance, and delivers real-time intelligence to help teams run more effective outbound campaigns. 

Yes. Ozonetel’s auto dialer is fully compliant with TRAI, DND, and TCPA guidelines. It ensures safe outreach with strict dialing controls, consent-based calling, throttling options, secure data handling, and automated safeguards that help businesses meet all regulatory requirements effortlessly. 

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