Outbound Call Center Solutions | Outbound Contact Center Software

How it works

Instantly setup & scale an outbound call center from anywhere with our cloud solution.

Create a campaign

With Ozonetel’s outbound solution, you can create and run multiple outbound campaigns simultaneously. Each campaign can use agents from different or the same skill set, department, or team.

Integrate your CRM

Readymade integrations with all major CRMs provides agents instant access to relevant information about the call recipient. They can add notes and schedule follow-ups directly within their CRM, as they speak.

Select a dialer

Your representatives can click to call from their CRM or agent dashboard. Or you can use auto-dialers to automatically dial and connect agents to prospects or customers.

Monitor & manage

Live monitoring allows managers to supervise agents from anywhere, and help them in real time. 70+ reports plus accessible call recordings give you all the insights you need to boost performance.

Speak to our sales representative to get started.

At Ozonetel, we connect you with a solution advisor who will deeply understand your requirements before
recommending a solution that perfectly matches your business goals.

Feature List

Agent Features

Management Dashboard

Power Dialers

How do businesses use an outbound call center?

Businesses use outbound call solutions for sales or telemarketing. They may also use outbound calls for proactive customer support, callbacks, to give notifications, or to run surveys. Here is how many firms use Ozonetels’ cloud solution to effectively reach out to a large database.

Not only are the Ozonetel telephony products highly integratable into our crm with special workflows to automate processes, the technology is reliable and well priced. The team is great. Meraj and Shane have helped us to no end to make sure everything is deployed just right and working flawlessly. It's rare to find a product and support this good. We've been with them for years now and will continue to rely on them to scale our operations. Thanks again guys!

Josh Phelps | CEO at Enterprise Capital

Why Ozonetel?

Perfect for a growing call center needs

Robust & Resilient

Unmatched adaptability

Stellar support

FAQ

What is outbound call center software?

Outbound call center software uses cloud-based technology to help businesses make outgoing calls for support, sales, or collections and actively engage with their customers. It can house customer data so your agents can tailor their calls for better customer satisfaction.

How do you manage an outbound call center?

To manage an outbound call center for success, you must first set up how to measure your analytics and metrics to track your successes. From there, you can improve your agent efficiency by using the analytics to give insights and monitor the calls live so you can supervise the agents from anywhere.

How does an outbound call center work?

To operate this service, you must first integrate the software into your device. Then upload your contact database and group your targets based on relevant criteria. Lastly, sales teams can use click-to-call with automated dialing to speed up the call process for more time to develop meaningful customer relationships.

Amazing customer reviews

The whole team of Ozonetel is very helpful. Efficient, always ready to help and a brilliant attitude towards work and their services have ensured a very smooth journey for our organization.

The customer support is the best in class.I wanted to thank you all for the excellent support we have gotten from your end. Rilin, Always responsive and quick to action! Glad to be working with you!

Its not just a telephony dailer, The best part of this solution is we can design it based on our needs, A very intelligent system which keeps a track of everything, from IVR,Calls routing,Queue logic, Agents productivity,seamless integration with CRM and the best part is dynamic call prioritization...See More

The whole team of Ozonetel is very helpful. Efficient, always ready to help and a brilliant attitude towards work and their services have ensured a very smooth journey for our organization.

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