Dialer Software


Streamline outbound calling process

Dialers - Improve Call Center Efficiency

Maintain a high level of utilization and cost efficiency when it comes to your contact center. Our auto dialers can help your sales and lead generation teams improve their efficiency.
Be it a sales process, where leads need to be called instantaneously, customer support desk where customers need to be called back when calls go unanswered, or a simple IVR blast that you want to send to your existing or potential customers – our Dialers will help you. Create integrations with our Dialer APIs and seamlessly service your Sales, Service, and Marketing needs for your business. We have 3 types of Dialers to suit your business needs.
Try a free demo today to experience our auto dialer solution!

Missed call application Dialers provided by Ozonetel

Choose the dialer that fits your business need each dialer have unique features and usages.

  • Preview dialer

    This dialer is used to handle high engagement business calls. All Calls are initiated after careful review of customer information and requirement. It’s used when revenue generated per call is very high.

    Use Case -Inside sales process in which the revenue per call is quite high and requirement is highly customized. Example - In B2B lead generated from inbound marketing activity is limited and customers requirement varies for every customer.
  • Progressive dialer

    This dialer increases the productivity of agents and ensures every agent is utilized optimally. It is ideal for small and mid-sized call center process.

    Use Case -Small and mid sized call center process used for cold calling and inside sales of a product. Example : In banking sector lead generated from website for credit card or new insurance policy is quite high, inside sales team productivity can be enhanced by using a progressive dialer.
  • Predictive dialer

    This dialer increases the number of calls handled per day, increases calling time, and reduces the interval between two calls. It is particularly ideal for large sized telemarketing call centers.

    Use Case -Large process used for cold calling, telemarketing or to give information to a large customer base. Example: Telecalling for selling credit card or personal loan.

Missed-Call-ServiceKey Features of Ozonetel's auto dialers

  • DND Filtering/Scrubbing

    Ozonetel's dialer automatically filters DND numbers and helps telemarketers to scrub mobile numbers against NDNC/NCPR data.

  • Set Pacing Ratio

    Supervisor can set pacing ratio to maximize agent productivity, based on agent historical call-handling statistics, wait time and SLAs

  • CRM Intergration

    Ozonetel's dialers can be easily integrated with any CRM

  • Live Analytics & Dashboard

    We provide all relevant call reports, live analytics, campaign reports and dashboards, that can help in better business decision-making

CASE STUDIES


FAQ for dialer
Dialers are automatic dialing solution used in outbound contact center to streamline the calling process and increase agent's efficency. People recognizes it by different name dialer, auto dialers, power dialer etc. There are mainly three types of dialers i.e preview, progressive and predictive. Each dailers have unique features and uses cases (Read More).
You don't need any hardware or software to start the service. You just need internet connection and chrome brower to start the service.
It is main feature of our call center product "cloudagent", just signup and get free trial
Ask for a free demo today to experience our dialer software!