For growing, customer-obsessed businesses
Only Ozonetel offers various hybrid, pure cloud, and private cloud options to suit contact centers of every size and vertical. Scale-up and scale down instantly while keeping your upfront costs low.
12+ Years of Experience. 2500+ Customers. 150+ Countries
Best Reviews and High Customer Satisfaction Ratings.
Features to reduce operational costs & boost agent productivity.
Reduce cost per customer with self-service and multi-level IVR options.
Smart routing & ACD
Accelerate responses with intelligent routing & distribution.
Auto record calls and get on-demand access to recordings for tracking, verification & training purposes.
Boost performance with live monitoring, sentiment analysis, Whisper & Barge-in tools.
Enable work from anywhere while tracking every call.
Integrate your preferred CRM and get customer information on screen before dialing or receiving a call.
Bring your own carrier.
provider or multiple providers, choose as per your needs and future proof your telephony with Ozonetel.
Peace-of-mind deployment. 99.99% uptime* guarantee
with flexible, pay-as-you-go pricing.
ISO 27000 & 27001 Certified | HIPAA compliant | PCI compliant
Scale Up & down as per your business requirments with flexible pricing.
Get a dedicated account manager with 24/7/365 support.