Leveraging a strategic, omnichannel approach to collections
Join our experts for actionable insights on optimizing collections through data-driven, omnichannel communications while ensuring a convenient and empathetic journey for customers.
This webinar is best for:
- IT Heads
- Contact Center Heads
- Collection Heads
- Operations Heads
What you’ll learn:
- Leveraging omnichannel capabilities to improve collections
- Simplifying debt recovery with digital collections
- Building an empathetic strategy to balance debt recovery & customer loyalty
- Enabling automation-first, agile systems with cloud solutions
An in-depth look at the digitization trends in collections and the importance of meaningfully engaging customers with an omnichannel communications strategy.