Title: Training and Onboarding – Associate
Experience – 2-3 yrs
Location – Hyderabad (Work form office)
Budget – up to 7Lpa
Key Responsibilities:
- Create, coordinate, and deliver world-class Onboarding and Training to Clients.
- Collaborate with the Reporting Manager in creating learning strategies for the Clients
- Work with the Clients to identify areas where additional training would improve their team’s performance.
- Work with a Goal to provide knowledge transfer to the Client & update themselves on the latest developments of the products and the messaging around them.
- Maintain learning modules by updating/revising them on an ongoing basis based on the updates from internal stakeholders
- Support the Client in developing efficient onboarding with the training provided around the product.
- Ensure quality training is provided to the clients by doing QA of calls and documentation.
- Provide support and ensure process adherence
Profile Requirements
Basic criteria
- Minimum 1+ years of experience in a corporate environment, with some relevant experience focused on product and process training.
- Excellent verbal and written communication skills in English
- Excellent presentation and facilitation skills
- Excellent interpersonal skills
- Good knowledge of current technologies and systems
- A hands-on approach towards learning & development
- Proficient in MS Office tools
- Experience working with remote teams
- Experience in delivering training through webinars
- Soft skills: MS word, Excel, PowerPoint, Email etiquettes, etc
- Desirable : Malayalam & Tamil Added advantage
