AI & ChatGPT Powered Contact Center Solutions

Transform CX at Every Step of Your Customer Journey

Trusted By 2500+ Businesses

Start your 7 day free trial now

"*" indicates required fields

Name*

AI & ChatGPT Powered Contact Center Solutions

Transform CX at Every Step of Your Customer Journey

Trusted By 2500+ Businesses

Start your 7 day free trial now

"*" indicates required fields

Name*

Meet oneCXi

the award-winning unified platform that redefines customer experience

Unified Dashboards. For Effortless Omnichannel CX.

A unified platform to effortlessly manage phone calls, SMS, WhatsApp, and more. Your agents can effortlessly switch between voice and digital channels on a single dashboard. Ensure conversational continuity for your customers across channels.

Deep CRM Integrations. For Unmatched Automation.

With our readymade CRM integrations, you auto log call data and call recordings into your CRM. Agents click-to-call or answer calls from within the CRM itself. They view customer data as they speak, resolving queries 25%-35% faster.

Superior Monitoring. For Transformed Agent Performance.

Comprehensive and flexible dashboards, tracking performance across 300+ parameters. Supervisors get a bird’s eye view of everything happening on their floor. You track and assess metrics across campaigns and teams for actionable training insights.

Amazing customer reviews
Utkarsh Shrivastav
Associate Director, Treebo
"Ozonetel CloudAgent has effectively met our needs in skill-wise call distribution and filtering. The platform’s user-friendliness, minimal downtime, alternative options."
Mubashir Faraz
Associate Program Manager, ClearTax
"Truly amazed by Ozonetel CloudAgent's user-friendly experience, a top solution for agent call monitoring. The administrator dashboard with detailed insights is a standout feature!".
Kunal Sugandha
Sr Quality Manager, Upgrade
"Ozonetel effectively addresses our need to connect with leads interested in our programs, making our outreach more efficient. Top-notch call quality, reliable connectivity,"
Akash Singh
TL - Support, Connect, Heal
"The hassle of looking for a sophisticated calling tool is solved when one switches to Ozonetel CloudAgent."
Get a free consultation with one of our business experts and learn
how we can help your business grow.