Ozonetel: The Most Reliable Telephony Platform
If you are looking for an alternative to Genesys, here’s why Ozonetel is the best option.
- 99.9% service uptime
- Unparalleled customer support
- Flexible CTI Integration
Trusted By 2500+ Businesses
Top reasons why companies switch to Ozonetel
According to independent customer reviews on Capterra, Ozonetel scores higher on ease of use, customer support, features, and value for money.
Features
- Capterra Rating
- Ease Of Use*
- Customer Support*
- 4.5
- 4.5
- 4.5
- 4.4
- 4.3
- 3.9
Want a Demo? Talk to our Sales Team
If you want a call center solution that offers you better value for money and superior customer support.
Genesys vs Ozonetel CloudAgent Comparison: Features & Tools
Features
- Cloud & Hybrid Call Center
- Omnichannel Communication
- Automatic Call Distribution (ACD)
- Outbound calling with agent assist
- End-to-end management
- Speech analytics
- Reports**
- 24x7 Support | Project manager
- Yes, 100+
- Yes, but not fully functional
- Moderate support
NOTE: We’ve used dependable third party reports to compile this data
What customers say about us!
★★★★★ 5/5
I cannot say enough about how they have gone above and beyond in helping us out.
Nancy Kerr,
Trilogy, SmartLeads
Delivering Contact Center Innovation Since 2007
150+
Countries
50,000+
Agents
2500+
Business
2 Billion+
Calls
