Trusted by 2500+ Businesses across 150 countries

Is WhatsApp Business API Right For You?

Canned responses won’t drive engagement! We understand what it takes to truly engage your customers and drive results on WhatsApp
Unified Platform
Conversational Intelligence
Efficient to Scale

Manage hundreds of conversations per agent per day

Get started without any heavy investment

Integrate WhatsApp into your current contact center processes with minimal investments

Add WhatsApp to every step of the customer journey

Build intelligent, interactive WhatsApp Campaigns for your customer support, sales, or marketing
WhatsApp CCaaS Platform for sales

Convert high-intent leads with conversational selling. Make it efficient for sales teams to handle more conversations with nearly 80% automation.

  • Nurture prospects & customers with rich-media messages
  • Facilitate mobile purchases, renewals, & reorders on WhatsApp
  • Use the same masked caller ID to send a payment link or brochure directly to customer post-conversation
WhatsApp CCaaS Platform for support

Deflect calls to WhatsApp to treble call center efficiency. Use the same phone number for your calls and Whatsapp messages.

  • Reduce operational cost by up to 75%
  • Automate messages to callers who abandon calls
  • Monitor interaction between agents and customers
WhatsApp CCaaS Platform for marketing

Amplify customer engagement with conversational marketing. Offer personalized campaigns at every step of the customer journey.

  • Automate outbound campaigns for large-scale conversational marketing campaigns
  • Offer personalized promotions
  • Create interactive & proactive customer engagement campaigns

The Ozonetel Advantage

Everything you need to amplify engagement

Manage it all on Ozonetel’s unified platform
AI powered Chatbots
Conversational intelligence

Deploy a standard, AI-enabled WhatsApp chatbot within a week

Intelligent Routing
Intelligent Chat routing

Setup rules to route chats to the right department or agent

Automated chat distribution

Evenly distribute chats amongst your idle agents

Chat Transcripts
Chat transcripts

Your chat transcripts are automatically stored

85 Reports
85+ reports

Track agent performance against 400+ parameters

Blended Dashboards
Blended dashboards

A single intuitive interface that lets you manage WhatsApp + other channels with the same teams

Why Ozonetel for WhatsApp?

Simplify how you manage and analyze interactions at every step of your customer journey with our intelligent, omnichannel cloud platform

We are known for the fastest deployment times within the industry

Read G2 reviews

Speak to our sales representative to get started.

At Ozonetel, we connect you with product experts who will deeply understand your requirements before
recommending a solution that perfectly matches your business goals.

Recognized by industry leaders


Loved by customers

Best reviews and high customers satisfaction ratings.

Amazing customer reviews

"A pleasant experience with a mutual vision to grow and enhance"
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The whole team at Ozonetel is very helpful. Efficient, always ready to help, and a brilliant attitude towards work and their services have ensured a very smooth journey for our organization.
"Great Support Team"
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The customer support is the best in class.I wanted to thank you all for the excellent support we have gotten from your end. Rilin, always responsive and quick to action! Glad to be working with you!
"One-stop solution for all telephony requirements"
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Its not just a telephony dailer, The best part of this solution is we can design it based on our needs, A very intelligent system which keeps a track of everything, from IVR,Calls routing,Queue logic, Agents productivity,seamless integration with CRM and the best part is dynamic call prioritization...See More
"Ease of use"
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Ease of setup. I took over the Infra setup & I was not exposed to this setup earlier. But, few calls with the technical & account manager helped me answer all the questions and go live at the earliest.
"Advanced and an intensive solution that meets all requirements"
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Overall the software has helped in remotely monitoring and understanding the agent performance and the call center performance providing the much required insight
"Amazing product, great support team and excellent dashboards"
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overall experience with cloudagent has been extremely good and i will recommend it to other users with similar requirements
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