Creating a unified patient experience in healthcare with omnichannel automation
Join us on our live webinar and learn from experts on how to integrate platforms, products, and processes for a truly omnichannel patient experience.
This webinar is best for:
- CXOs in Healthcare
- Head of Business & Growth
- Head of Service & Patient Care
- Head of Digital Transformation & Adoption
What you’ll learn:
- How to streamline processes from appointment scheduling to report collection, outpatient appointments, cancellations, reminders, and more.
- Uncovering the key touchpoints and knowing how to engage patients at the right time through the right channel.
- Integrating voice, SMS, chat, WhatsApp & social media in a cohesive and synchronized ecosystem for efficient patient journey mapping.
- Gaining insights into omnichannel strategies that nurture patient loyalty, boost retention rates, and extend the patient's lifetime value.
Summary
Healthcare is both personal and emotional. Learn how to deliver a connected digital healthcare experience effortlessly with patients at the center.