'One-click' Conversations
Increase engagement with customers at the right moment using a widget. Power instant voice and digital conversations across apps, websites, online ads, newsletters, in-store displays, digital kiosks, and other touchpoints.
Power Instant Conversations with CXi Switch
One Widget for All Touchpoints Across Customer Lifecycle.
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Instant 'One-click' Communication.
Over the Internet.
CXi Switch empowers businesses to take full control of conversations across marketing, sales, and service, creating truly seamless journeys throughout the customer lifecycle.
Higher Brand Engagement
Drive more conversations by helping customers reach you instantly. Reduce friction across all touchpoints and turn every interaction into a meaningful engagement.
Higher Conversions
Equip your sales teams to engage customers when interest is highest through personalized, contextual conversations and drive more conversions.
Increase in Lifetime Value
Resolve issues faster and improve CSAT with instant connectivity. Elevate support interactions through better experiences and increase retention.
One Conversational Widget. Many Possibilities.
Reimagine business communication and empower your teams with powerful capabilities.
oneCXi Platform Advantage
Design seamless customer journeys with all the powerful capabilities of the oneCXi platform. Drive personalized interactions through self-service bots, visual IVR, and routing conversations to the right teams, instantly.
Seamless Integration
Connect easily with any third-party CCaaS platforms over the internet, with seamless compatibility. Leverage existing investments and add new ways of engaging your customers.
Omnichannel+ Engagement
Drive seamless exchange of messages while actively engaged on a voice call with the same customer. Enable quick document exchange during calls to transform sales and customer service.
Conversational Intelligence
Improve customer experience and business performance with insights from billions of conversations in real-time.
Uncover the Business Impact
4x
Improved lead conversion
with instant conversations & targeted outbound addressing drop-off points in the customer journey.
3x
Higher customer LTV
with superior brand experience, driving higher conversions & retention.
25+%
Improved product stickiness
through greater app engagement, leading to more conversations & transactions within the app
50+%
Improved operational metrics
due to enhanced agent productivity and reduction in call abandonment rates.
0%
Loss in privacy
with all conversations & transactions secured within your native digital assets.
Recognized as A Leader in CX, Globally.
G2 Momentum Grid
