Locobuzz - Ozonetel

One Unified Agent Workspace for
Every Customer Conversation

Everything CX teams need unified into single connected hub

Experience the Unified Workspace

Transform Every Business Metric That Matters

When conversations connect, performance improves across the entire business value chain.

For Your Business

Lower Total Cost of Ownership
Reduce operating costs by up to 50% through platform consolidation
Revenue Growth
Drive up to 23% higher profitability with better engagement and conversion
Faster Time to Value
Go live in days and scale instantly with cloud-native architecture
Smarter Decisions
Unified analytics turn conversations into actionable CX intelligence

For Your Agents

Single Agent Console
Handle every interaction from a single interface—no tool switching
Complete Context Customer
See the full customer journey before responding
AI-Powered Assistance
Get real-time guidance, summaries, and next-best actions
Sustainable Productivity
Fewer escalations and handoffs reduce effort and burnout

For Your Customers

Seamless Journeys
Customers move effortlessly without repeating information
Faster Resolution
Cut handle time by up to 40% with context-led interactions
Proactive Engagement
Address issues early—often before customers reach out
Consistent Experience
Deliver the same high-quality service at every touchpoint

CX Works Best When Everything Works Together

Give your teams clarity, confidence, and command across every customer
moment - no matter where the conversation starts or continues.

Unified Agent Workspace

Manage all customer interactions from one workspace with complete context and zero channel switching.

AI as a CX Co-Pilot

Guides agents with real-time sentiment, intent, summaries, and next-best actions during every interaction.

360° Customer View

Consolidates customer history, interactions, and signals into a single, continuously updated customer profile.

Proactive Experience Management

Identifies intent, friction, and escalation signals early to trigger proactive engagement before issues escalate.

Always-On Brand Intelligence

Continuously tracks sentiment and engagement trends to surface risks and opportunities instantly.

Strategic Insights for Leadership

Transforms conversation data into unified intelligence for CX, revenue, and operational decision-making.

Ready to See our Unified Platform in Action

Join leading brands who are transforming customer experience with
our integrated solution.

Get a Personalized Demo

How Leading Industries Transform CX With
Connected Intelligence

From acquisition to retention, explore how unified CX works across
everyday customer journeys.

Real-time social sentiment detection with automatic ticket creation
Unified social-to-voice workflows with complete interaction context
Integrated order tracking and automated cart recovery campaigns
Centralized handling of DMs, reviews, chat, and calls

Impact

30%

cart abandonment

40%

faster query resolution

Impact

2X

conversions

67%

NPS

45%

no-shows

30%

patient satisfaction

35%

repeat bookings

15%

CSAT uplift

47%

conversion rates

Zero

lead leakage

Enterprise-Grade Features,
One Connected Hub

Everything you need to deliver exceptional customer experiences—
all in one place.

Omnichannel Engagement

AI & Intelligent Automation

Social Listening & Intelligence

Agent Workspace & Productivity

Native Integration

Security & Compliance

Ready to Unlock the Power of

Unified Customer Intelligence?

See how Ozonetel and Locobuzz help enterprises improve retention by up to
35% through unified, intelligent CX.