Real Estate

Building Trust at Every Step of the
Homebuyer Journey with an AI-led CX Platform

From property discovery to post-handover, deliver seamless, personalized experiences across every interaction. Automate conversations, prevent lead leakage, accelerate bookings, and build lasting loyalty with real-time intelligence.
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Award-winning CX in Real Estate

Seamless Omnichannel Experience Strategy
Best Contact Center Experience

Trusted by 95+ High-growth Real Estate Brands

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Brand Name : Brand Short Description Type Here.
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Brand Name : Brand Short Description Type Here.
Brand Name : Brand Short Description Type Here.
Brand Name : Brand Short Description Type Here.
Brand Name : Brand Short Description Type Here.
Brand Name : Brand Short Description Type Here.
Brand Name : Brand Short Description Type Here.
Brand Name : Brand Short Description Type Here.
Brand Name : Brand Short Description Type Here.

Art of Possible with AI-led CX

AI Insights to Increase
Site Visits
Extracted real-time insights from sales conversations to identify top performers, uncover improvement areas, and drive higher site visits.
Voice AI for Smarter
Real Estate CX
Replaced traditional IVR with intelligent Voice AI Agents. Reduced wait times & enabled faster, personalized support for homebuyers.
Instant Nudges for
Higher Conversions
Identified high-demand properties and emerging buyer preferences, then guided agents in real time to accelerate conversions.

Every Touchpoint Connected. Every Buyer Understood.

Enable faster lead qualification, higher site visits, booking conversions, and
improved post-sale engagement, without operational complexity.

AI-Engineered CX Across the Real Estate Lifecycle

Path to Purchase
Path to Purchase
(Marketing)
Purchase
Purchase
(Sales)
Post Purchase
Post Purchase
(Service)
Property
Inquiry
Property Inquiry
Respond instantly to inbound calls, WhatsApp messages & web leads with AI-led qualification and smart routing.
Home Loan
Discussion
Home Loan Discussion
Guide buyers with contextual assistance on loan options, eligibility & next steps.
Snag
List
Snag List
Log, track & resolve snag issues with automated updates and transparent communication.
Lead
Validation
Lead Validation
Verify intent, budget, and preferences automatically to prioritize high-quality leads.
Documentation
Documentation
Collect, track, and confirm documents digitally with full visibility for both brands and buyers.
Facilities
Management
Facilities Management
Handle maintenance requests and service tickets across channels with full customer context.
Site Visits &
Bookings
Site Visits & Bookings
Schedule site visits seamlessly with automated confirmations, reminders, & follow-ups.
Payment Updates &
Reminders
Payment Updates & Reminders
Automate milestone-based payment reminders and confirmations across voice and WhatsApp.
Documentation
Documentation
Provide easy access to property documents, receipts, and approvals post-handover.
Sales Effectiveness &
Coaching
Sales Effectiveness & Coaching
Analyze conversations to identify winning sales behaviors & coach teams with real-time insights.
Property
Handover
Property Handover
Coordinate handover communication with real-time updates and seamless scheduling.
NPS
Survey
NPS Survey
Trigger automated feedback collection and sentiment analysis after key milestones.
Lead
Nurture
Lead Nurture
Re-engage prospects with personalized follow-ups across channels until they’re ready to buy.
Registration
Registration
Keep buyers informed with timely updates on registration timelines and requirements.
New Property
Updates
New Property Updates
Keep homeowners engaged with updates on new projects, offers, and community developments.
Products
  • CXi Reach
  • Auto Dialer
  • CRM Integration
  • CXi Switch
  • Conversational Bots
  • CXi Pulse
  • CXi Audit
  • Voice AI Agents
  • Dialer
  • AI-led IVR
  • Omnichannel+
  • CXi Pulse
  • CXi Audit
  • CRM Integration
  • Voice AI Agent
  • AI-led IVR
  • Dialer
  • Chatbots
  • CXi Pulse
  • CXi Audit
Business Impact
75%

Increase in
Lead Conversion

28%

increase in
FCR

10%

Increase in
Customer Retention

25%

More
Bookings

30%

Reduction in
AHT

15%

Increase in
Lifetime Value

50%

Improvement in
Agent Productivity

12%

Higher
CSAT

15%

Higher Upsell
Conversion

Here’s What Our Customers Are Saying

Close More Deals. Delight More Buyers. Scale Smarter.
Talk to Our CX Expert
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