Deliver Connected, Predictive Experiences
from Vehicle Inquiry to Ownership ​

Power every stage of the buyer journey with smart automation and seamless experiences. Boost test drives and bookings, enhance dealer efficiency, drive brand loyalty and lifetime customer value.
Get Started

Trusted by High-Growth Automotive Brands 

Brand Name : Brand Short Description Type Here.
Brand Name : Brand Short Description Type Here.
Brand Name : Brand Short Description Type Here.
Brand Name : Brand Short Description Type Here.
Brand Name : Brand Short Description Type Here.
Brand Name : Brand Short Description Type Here.
Brand Name : Brand Short Description Type Here.
Brand Name : Brand Short Description Type Here.
Brand Name : Brand Short Description Type Here.
Brand Name : Brand Short Description Type Here.
Brand Name : Brand Short Description Type Here.
Brand Name : Brand Short Description Type Here.
Brand Name : Brand Short Description Type Here.
Brand Name : Brand Short Description Type Here.

Purpose-built for Automotive CX Smart, Seamless, and Scalable

Provide hyper-personalization, omnichannel convenience, and intelligent support to meet 
the dynamic expectations of digitally native,
value-driven automotive consumers.

AI-engineered CX
Across the Entire Customer Lifecycle

Path to Purchase
Path to Purchase
(Marketing)
Purchase
Purchase
(Sales)
Post Purchase
Post Purchase
(Service)
Hyper-personalized
campaigns
Hyper-personalized campaigns
Launch tailored campaigns around new launch & seasonal offers.
Vehicle
Booking
Vehicle Booking
Empower buyers to book via multiple channels with Omnichannel+
Service Appointment
Service Appointment
Let customers book service from any channel with full slot visibility.
Dormant Lead
Re-engagement
Dormant Lead Re-engagement
Engage inactive leads based on past behavior with contextual nudges.
Vehicle
Financing
Vehicle Financing
Highlight financing options and seamlessly connect with experts.
Roadside
Assistance
Roadside Assistance
Hassle free instant one-touch communication and liaison with RSA providers.
Vehicle
Inquiry
Vehicle Inquiry
Automate vehicle & parts-related
queries with AI.
Vehicle
Delivery
Vehicle Delivery
Seamless Omnichannel reminder
for delivery schedule.
Post-service
NPS
Post-service NPS
Capture post service feedback and map
with dealer input.
Dealer
Management
Dealer Management
Track lead validation, qualification & conversion by dealers.
NPS
Survey
NPS Survey
Automate customer feedback for both buyers and non-buyers.
Spare Parts
Inquiry
Spare Parts Inquiry
Check part availability, confirm order & schedule deliveries instantly.
Test
Drive
Test Drive
Engage leads, answer FAQs, confirm interest, and book & reschedule test drives.
Field Force
Management
Field Force Management
Connect with field team seamlessly and track conversations for insights & service.
Upsell
Campaigns
Upsell Campaigns
Run targeted upsell campaigns for new vehicle launches & festive offers.
Products
  • CXi Reach
  • Auto Dialer
  • CXi Switch
  • Voice AI Agent
  • Chatbot
  • CXi Pulse
  • DMS Integration
  • CRM & DMS Integration
  • Dialer & IVR
  • Omnichannel+
  • Agent Assist
  • Knowledge AI
  • Voice AI Agent
  • CXi Audit & Pulse
  • IVR & Dialer
  • Voice AI Agent
  • CXi Pulse & Audit
  • CXI Switch
  • Chatbot
  • Agentic AI
  • Knowledge AI
Business Impact
50%

reduction in
lead leakage

45%

more
bookings 

25%

increase in service
appointment compliance

18%

increase in test drive
conversions

4X

 higher NPS
response 

25%

reduction in
AHT 

20%

more demand
creation

40%

increase in agent
productivity

15%

more
upsell

Proven Results. Smarter CX. Higher Bookings.
Smarter Sales, Faster Service, Better Quality Control
“With Ozonetel’s robust offerings, we have achieved seamless call connectivity, minimized response times, and significantly enhanced agent productivity. This led to 45% increase in car bookings, efficient support& improved service quality for customers.”
Satheesh Reddy,Digital Marketing Manager,
Satheesh Reddy,

Hear Why Leading Automotive Brands
Choose Us

Want to Understand, Support, and Empower Your Buyers
Talk to Us NOW
Webinar Video