Orchestrate Omnichannel Campaigns That Drive Higher Awareness & Boost Conversions
Deliver cohesive omnichannel campaigns that amplify brand visibility, elevate engagement, and drive higher conversions.
Trusted By Top Brands Across Industries
Stand Out with Award-winning Campaigns
The Only Agentic Campaign Orchestration Platform Built
Drive 2X higher connect rates, boost conversions by 30%, resolve queries 3X faster, and eliminate legacy infrastructure costs with Ozonetel’s AI-powered cloud telephony platform.
The world’s most used messaging app is now your most powerful marketing channel. CXi Reach turns WhatsApp into a full-funnel brand engine — from awareness to advocacy.
- Awareness & Broadcast Campaigns
- Scan-to-Chat QR Campaigns
- Product Discovery & Commerce
- Agentic AI bots for Unified Service, at Scale
Your next campaign brief starts with what your audience is already saying. CXi Reach helps you listen first, then launch campaigns that land.
- AI-Powered Engagement Campaigns
- Insight-led & Trend-based Campaigns
- Broadcast, Creator & Influencer Campaigns
- Performance & Retargeting Campaigns
Speak every customer’s language with confidence. Ozonetel’s AI voice bots use NLP across 13 regional languages to run campaigns that feel genuinely human — with intelligent agent handoff.
- Awareness & Outreach Campaigns
- Onboarding & Activation Campaigns
- Survey & Feedback Campaigns
- Renewal & Re-engagement Campaigns
Campaigns don’t end when the ad stops. Ozonetel’s AI chatbots keep the conversation going — across WhatsApp, web, and mobile — turning post-click moments into journeys that convert.
- Click-to-Chat Acquisition Campaigns
- Guided Selling & Discovery Campaigns
- Onboarding & Adoption Campaigns
- Retention & Loyalty Campaigns
CXi Reach’s SMS campaigns combine precision targeting with hyper-personalization -segmented by behavior, purchase history, and geography – with every message tied to a measurable outcome.
- Promotional & Flash Sale Campaigns
- Coupon & Loyalty Reward Campaigns
- Transactional & Trigger-Based Campaigns
- Re-engagement & Winback Campaigns
Put your campaign directly in front of customers—at scale. Run personalized, scheduled, and broadcast voice campaigns that drive action across segments.
- Village & Tier-3 Brand Activation Campaigns
- Festive & Seasonal Campaigns
- New Product Launch & Trial Campaigns
- Dormant Customer Winback Campaigns
Unlock India’s largest untapped audience. Capture intent instantly and convert it into conversations—no internet required
- Content & Entertainment Callback Campaigns
- Contest Entry & Lucky Draw Campaigns
- Lead Generation & Opt-In Campaigns
- Rural Outreach Campaigns
Not sure which channel fits your campaign?
Our CX strategists will map the right channel mix to your specific audience and goal — in a free 30-minute session.
Turn Every Campaign into a High-ROI Growth Engine
Orchestrate performance-driven omnichannel campaigns —capturing leads, nurturing intent, and maximizing conversions with data-backed engagement strategies.
Here’s What Our Customers Say About Us
Ozonetel is our go-to-solution for contact centers. The seamless integration of multiple dialer functions impresses us as it provides a comprehensive and efficient solution tailored for call centers. 
Superb Experience with Ozonetel team. Their CloudAgent has greatly helped us with data capturing, monitoring, saving abandoned calls, and call audits via speech analytics. It has truly benefited our operations.
Ozonetel has given us the best solution for our customer support and IVR. We love how cooperative the team is. Always quick in response and prompt in action
The overall quality is perfect. Significantly improving our communication with patients, Ozonetel has helped reach our patients easily, maintain records, and ensure compliance.
Ozonetel is our go-to-solution for contact centers. The seamless integration of multiple dialer functions impresses us as it provides a comprehensive and efficient solution tailored for call centers.
I absolutely love Ozonetel. It is incredibly user-friendly and configuring the application is a breeze. The best part is the agent portal and dashboard, which has made managing customer interactions simpler and more efficient.
Ozonetel has effectively met our needs in skill-wise distribution and filtering. The platform user-friendliness, minimal downtime, alternative options, and the support of their dedicated teams have exceeded our expectations.
Ready to Transform Your Business Communication?
Frequently Asked Questions
What is cloud telephony?
Cloud telephony is a business phone system hosted entirely on cloud servers, eliminating the need for on-premise hardware. It enables voice calls, IVR, call routing, and analytics through internet connectivity, accessible from any device or location.
How does cloud telephony work?
Cloud telephony converts voice signals into digital data packets and transmits them over the internet using VoIP technology. When a call is made, it’s routed through cloud servers to the recipient—whether that’s an agent, IVR system, or another phone number. All call data, recordings, and analytics are stored securely in the cloud.
What is the difference between VoIP and cloud telephony?
VoIP (Voice over Internet Protocol) is the technology that enables voice transmission over the internet. Cloud telephony is a complete business communication platform built on VoIP, offering additional features like IVR, call routing, CRM integration, analytics, and omnichannel capabilities. Think of VoIP as the engine; cloud telephony is the full vehicle.
How much does cloud telephony cost in India?
Cloud telephony pricing in India typically ranges from ₹999 to ₹2,500 per agent per month, depending on features and call volumes. Per-minute call charges range from ₹0.30 to ₹1.20. There’s no upfront hardware cost, making it 50-60% cheaper than traditional PBX over 3 years.
Is cloud telephony secure?
Yes. Enterprise cloud telephony platforms like Ozonetel use end-to-end encryption (TLS/SRTP), role-based access controls, and comply with ISO 27001, SOC 2, GDPR, and HIPAA standards. Data centers have geo-redundancy and 24/7 monitoring. Cloud telephony is often more secure than on-premise systems, which lack regular updates and professional monitoring.
Can cloud telephony integrate with CRM?
Absolutely. Ozonetel offers pre-built integrations with Salesforce, Zoho, Freshworks, Microsoft Dynamics, HubSpot, and 50+ CRMs. Features include click-to-call, automatic call logging, screen pop with customer context, and bi-directional data sync. Custom integrations are supported via RESTful APIs.
