Ozonetel’s cloud-based call center platform is ready for immediate deployment. Whether your business is setting up its first contact center or migrating from another cloud solution, our team will get you up and running within 24 hours. Experience our fast and easy rollout process for free.
The Plug & Play Cloud Contact Center for Small Businesses
Access Self-Service Reporting for Full Visibility
Improve productivity and revenue with reporting that reveals exactly what’s going on in your contact center. Track the key metrics for your sales and service teams to continuously improve operations. Ozonetel’s system comes with more than 70 reports that deliver the insights business leaders need.
Support Interactions that Reflect Well on Your Brand
Every time your team engages with customers, it’s an opportunity to make a great impression. Ozonetel provides the features and functionality customers and agents want—including omnichannel options like chat. Leverage screen pop to make sure every customer is greeted by name.
Reliable | Scalable | Affordable
Our secure solution is designed to grow with your company. Ozonetel’s robust platform ensures uptime for your call center so your team can focus on customer engagement. We make it easy to pay for the software you need now and budget effectively for future growth with no CapEx costs.
Popular Features for Small Business
Design Your Solution with Ease
- Configure routing rules
- Add or remove agents
- Use simple drag & drop IVR
Maximize Productivity with Automation
- Leverage auto-dialers for outbound sales efficiency
- Log calls automatically to reduce after call work
- Route calls to the available agent that is the best fit
Roll Out the Contact Center Your Business Can Depend On
We make cloud call centers that work for small business without our clients needing an IT team to set it up or keep it running. See simplicity in action with a demo or launch a pilot to try our software inside your business and see how well it works for you. Our team is ready to help you get started – and anytime you have questions.
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Deploy Readymade Integrations
Ozonetel’s system includes integrations for popular CRM and ticketing solutions like Zoho and Zendesk. Your agents can make and receive calls from within their CRM or helpdesk software with full access to the features of our modern cloud-based contact center software.
Less toggling between screens means more productivity for agents
A single view of all information means more speed and accuracy in responding to customers
CRM integration helps your team make the most of every lead and close more deals