Get in touch with an Ozonetel Solution Consultant to
start your Free Trial

Start your browser-based, global contact center within hours

  • Perfect fit for your Inbound & Outbound contact center with flexible APIs
  • 40% Lower TCO guaranteed
  • Readymade connectors for leading CRMs and Ticketing solutions
  • Bring your own Telecom Provider (BYOT)

50 Million

Consumers

1500+ Enterprise

Clients

160+ PSTN & VOIP

Countries

Get in touch with an Ozonetel Solution Consultant to start your Free Trial

Start your browser-based, global contact center within hours

Zero Installation | No Upfront Costs

  • Perfect fit for your Inbound & Outbound contact center with flexible APIs
  • Readymade connectors for leading CRMs and Ticketing solutions
  • Bring your own Telecom Provider (BYOT)
  • 40% Lower TCO guaranteed

CloudAgent received 4.5 Stars
for Customer Service on Capterra

Voted as a high performer
based on G2 crowd user reviews

Ranked #5 amongst Deloitte
Technology Fast 50

50 Million

Consumers

1500+ Enterprise

Clients

160+ PSTN & VOIP

Countries

1500+ Happy Customers and Counting

Deep Integrations with Leading CRMs & Ticketing Solutions

Readymade Connectors Available

Improve CX and Boost Sales with these awesome features

Dialer APIs

Cloud-based, dialer-CRM integration allows for fast setup and no capital expenditure

Automatic Call Distribution

Route calls, emails, and SMS to most idle agent based on skill set and priority

Sentiment Analysis

Monitor customer sentiment to help enhance customer experience

IVR Flexibility

Build multi-level complex IVRS with our IVR designer

DND Filtering

Filter DND numbers and help telemarketers scrub mobile numbers against NDNC/NCPR data

Email Routing

Establish business rules to determine action required for inbound email

Barge-in and Call Monitoring

Advanced call monitoring features like Call-Whisper, Snoop, and Intrude

Cloud Recording

Call recordings are available on the cloud and can be accessed from anywhere

Live Monitoring/Perfomance

Make informed business decisions with Live Dashboard and 70+ reports