Virtual phone numbers are phone numbers that exist independently of a physical phone line. A single virtual number, such as a toll-free customer care number, can be routed to multiple lines. Or multiple virtual numbers assigned to different employees or campaigns can be routed to a single line.
Publish a single toll-free number for your support calls or marketing campaigns. Route and distribute calls amongst your agents with ease.
Use local numbers to increase pick up rates for your telemarketing campaigns. We provide local numbers across India, UAE, SE Asia, and the USA.
Assign direct numbers so customers can call account managers, sales reps, delivery agents or service engineers without knowing their personal numbers.
You can set up virtual numbers in minutes. Enable easy-to-track customer communications without using any new hardware or software.
Choose local numbers or toll-free numbers based on your business need.
Route calls to your call center, agents mobile phones, or landline numbers. Integrate with your CRM if needed.
That’s it. Your virtual number has been set up. Your agents can make & receive calls, while you can track, record, and analyze the call data.
Ozonetel has Points of Presence in India, Singapore, the United States, Australia, the United Kingdom, Malaysia, Philippines and Dubai.
Toll-free numbers, available across 150 countries.
Local numbers, available across 18 telecom circles in India.
Want to set up a sales or support campaign today?
To effectively use your virtual phone numbers, you need reliable tools to measure and track your call data, and a robust platform to develop custom innovations. Learn how these vital features can help.
Because of our advanced call routing, you can route calls based on time, day, department & more. Our cloud solution lets you direct calls to a single call center or multiple locations.
Automatically record calls for quality or training purposes. Also access 40+ reports for actionable insights on agent and team performance.
Use our solution to integrate customer communications across SMS, texting, WhatsApp, social media and more.
Forward calls to agents on their softphones, mobile phones or landlines.
Our live monitoring dashboards let supervisors monitor calls, whisper, snoop or barge-in.
Use our virtual numbers and open API platform to develop unique, customized solutions.
Enterprises and startups use Ozonetel’s robust telephony platform and Open APIs to develop innovative customer communication solutions. Learn how you can use our virtual numbers, cloud telephony, IVR and dialers to create a solution that works for you.
Virtual numbers can be used to create communication solutions across verticals. Learn how small businesses, startups, and enterprises use our virtual number solution in innovative ways.
Businesses across verticals use a single toll-free number for customers across the country. They route these calls to virtual, remote, distributed or centralized call centers.
Virtual numbers let customers directly connect to their account managers, relationship managers, education counselors or real estate consultants on their mobile phones without revealing their personal numbers.
Marketers across verticals use virtual numbers to calculate ROI on Ad Spend. First, they assign a separate virtual number for each campaign: OOH advertising, online, or print ad campaigns. They track the volume of incoming calls on each number to calculate their ROI.
Cab aggregators use virtual numbers to let customers speak to cab drivers. While home appliance manufacturers use them to let customers connect to service engineers. And eCommerce and logistics companies use virtual numbers to let customers speak to delivery agents without revealing their actual phone numbers.
Ozonetel is the #1 cloud contact center in India, delivering intelligent customer communication solutions for 1500+ enterprises.
♦ ISO Certified
♦ G2 High performer for 2 years consecutively
♦ 99.9% uptime. 24 * 7 Customer Support
It’s simple as ABC. All you need to do is, click the link and let our team do the rest for you.
Of course. You can personalize your customer interactions by integrating with CRM.
Yes. You can easily link your virtual number to our WhatsApp support page.