AI Powered Voice Bots with Natural Language Processing

AI powered voice bots

Talk fast. Talk slow. Interrupt. Go on. Challenge us.

Ensure great customer experience by letting bots answer your calls first

Introducing first multi-channel voice bot platform to offer truly natural conversations. Let customers interact with your voice bots on landlines, mobiles, websites, and via digital assistants. OR Enable customer interactions via voice bots on phone interactions, website interactions and through their digital assistants.

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Why are our bot conversations 2x times more natural?

Speak Freely

Our bot has the unique ability to listen while speaking. This means that if your customer interrupts it mid-sentence, it will pause, listen, understand and respond.

Real-Time Processing

Our bot starts processing your speech as soon as users start speaking, and prepares responses while they speak. How does this help? Our bots reply the instant your customer stops speaking, with zero unnatural gaps and pauses.

Intent Recognition

Our bots use natural language processing, and is trained to understand colloquialisms. This means it lets your customer speak naturally, instead of restricting them to “yes” or “no” responses.

What can we do for your business?

INBOUND CONVERSATION

Conversational Routing

Slash down those long, boring IVR menus. Your caller can simply tell your voice bot why they called and get connected.

Self-Service

Deliver voice-enabled self service via the phone or digital assistants like Alexa/Google Home. Cut call queues by 10-20% while letting satisfaction levels soar.

Faster Transactions

Many transactions where your agent connects with third-party applications like booking engines, can be delivered faster via voice bots.

Answer FAQs

Are agents being asked the same old questions, repeatedly? Your bots can store a vast amount of technical knowledge. Let bots answer caller FAQs. It’s faster and more cost-efficient.

OUTBOUND CONVERSATION

Customer Feedback

Conduct feedback surveys faster and more naturally using voice bots in place of IVR’s.

Qualify Leads

Cold calling and telemarketing just got easier. Voice bots can call your moderate to low-quality databases to qualify them. Calls can transfer to your sales representative anytime, or bots can fix appointments for them to call back.

Intelligent Recommendations

Your bots don’t just recite offers to your prospects and customers. They can interact with customers, ask questions and give them better recommendations.

Fix appointments

Fixing convenient times to speak to your prospects increase chances of conversion. Make appointment-taking faster, more efficient and pleasant via bots.

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