LeadSquared CTI Integration

Improve Your Agent Productivity & Customer Satisfaction
with our LeadSquared Integration

Integrate with LeadSquared now

Popular Features in our LeadSquared Integration

Personalize greetings to callers & streamline agent workflows

During incoming calls, agent screen pops with customer information enabling a personalized greeting to each caller.

Your agent works within the Lead Squared CRM window while accessing all relevant information about the callers such as contact information.

Agents can also add notes into Lead Squared while they’re on the call.

Boost agent productivity for outbound calls

Contextual discussion with customers helps boost agent productivity in resolving customer issues.

While agents are on the call, they can observe the caller details on the Screen pop up page.

What’s more, they can also initiate outbound calls from the LeadSquared CRM page.

Agents can click to call using Lead Activity Stream

Agents can click to call using Lead Details Page

 Inbuilt Call Recordings in LeadSquared CRM using Ozonetel connector

Voice call is an integral part of the integration and the call is tagged as per the nature of the call
Once call is completed, the Call details along-with the recordings are passed back to LeadSquared CRM.

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and explore Ozonetel’s readymade LeadSquared CRM integration.

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