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Boost Enrollments & Streamline Student Communications

Cloud Contact Center solutions for the education industry

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An Agile, Robust Communication Platform

Our cloud contact center solutions have been used across universities and eLearning businesses to boost enrollments by 40% and increase ROI on advertising by 70%.

Setup a complete call center in 72 hours or less.

Route calls efficiently to a centralized call center or remote working agents

Scale-up and down with ease. Increase/decrease your agent seats as per your seasonal requirements

Boost Lead Response Times

Ensure that leads are contacted within 24 hours or less by setting up alerts. Track how soon lead was called, and how many retries were made. Or schedule calls in dialers.

Streamline Processes

Track ROI on every ad campaign. Automatically route candidates to an assigned counselor. Automate outbound calling, and schedule retires.

Cost-Effective & Easy to Scale 

Our call center is cloud-based. It needs no hardware or software to setup. Or pay per use solution lets you easily scale up or scale down as per seasonal demands.

All the Tools Your Counsellors Need

Enable counsellors with all the tools they need to convert & support your students

Auto Dialers

Dialers help counselors dial-out their call lists 250% faster. Schedule any number of retries before declaring a lead invalid.

Deep CRM Integrations

Automate call logging, reduce average handle times, and improve first call resolutions with readymade CRM integrations.

Toll-Free Numbers

A toll-free number or missed call campaign makes it easy for leads to call you.

Local Numbers

Use local numbers to call prospects. Churn numbers if pick up rates drop.

Call Forwarding

Forward calls to counselors mobile phones or home landlines after work hours.

Omnichannel Support

Integrate with WhatsApp, SMS, or social media to support students on a channel of their choice.

Ensure Personalised Guidance By Connecting to the Same Counsellor Each Time

Learn how sticky agent feature automatically connects a student or prospect to an assigned counsellor.

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Automate Last Date Reminders with our IVR blaster

Automate how you remind students and prospects about upcoming exams, last dates for downloading forms or paying fees with our SMS plugins, IVR blaster, or voice bots.

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Learn How Universities, Elearning & Edutech Companies Use Our Solutions

Let’s take you through how we help our clients go beyond ordinary.

NIIT enables 3x Faster processes with Ozonetel.

One toll-free number used across 6 cities.

3X faster dialing with Predictive dialers.

Ensures 9 retries before a lead is declared invalid.

Seamless CRM integration.

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UPGRAD connects with young minds using Ozonetel

Accelerated lead conversion cycles.

Enables 24 x 7counsellor availability with Unique features like Call forwarding to counsellor’s mobiles & telephony operator redundancy.

Ensures that Lead data is kept protected with number masking

Uses Virtual numbers effectively to track marketing ROI & enable higher telemarketing pickup rates.

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Chandigarh University streamlines admissions with Ozonetel

One toll-free number used across 3 cities

Every inbound lead is contacted within 5 minutes

Call toll-free ensures counselor availability beyond office hours.

Effectively manages costs by scaling up as per enrollment season.

READ CASE STUDY

Why Choose Ozonetel?

Ozonetel is one of the only cloud telephony providers who own the complete stack. We do not depend on any 3rd party CPaaS for running our product and have our own hardware and telecom expertise. 

Our ISO-certified solution is known for its superior voice quality, 99.9% uptime, and 100% call logging

Open APIs assure deep integrations with CRM and other business tools.

IT teams, Developers, and Architects love how easily they can build custom logic on our robust platform.

We get great reviews for our easy-to-use live reporting tools.

And most of all, both partners and clients recommend us for our highly responsive customer support.

50 Million

Users

12 Million

Daily Calls

250 Million

annual calls

40 Million

API hits daily

Trusted by 1500+ Companies across the globe

Wish to serve those bright minds better? Contact us today.

♦   ISO Certified

 

♦   G2 High performer for 2 years consecutively

 

♦   99.9% uptime. 24 * 7 Customer Support

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