Communicating with customers on multiple channels? Keep things sorted on the backend. Now your Agents can seamlessly receive and send Whatsapp messages on the same dashboard they use for calls - within Zendesk. There is zero toggling between software. And agents view customer information while answering both calls and messages.
Get a WhatsApp Business API number
Configure it in KOOKOO cloudagent
Start chatting with your customers
WhatsApp has emerged as the go-to messaging application for over 1.5 billion customers globally. Businesses are rapidly adopting the platform to easily scale up their direct customer communications. Zendesk's leading customer support platform is widely adopted by small, medium and large businesses across 160 countries. KOOKOO integrates both these application seamlessly; allowing businesses to leverage these powerful tools for a superior customer experience.