Ozonetel Interactive Assistant
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Provide Live Chat Customer Support with Our Interactive Assistant

Combining voice and chat takes live chat customer support and sales to an entirely new level. Ozonetel’s Interactive Assistant widget is the first of its kind to enable cloud contact centers to run voice calls and chat sessions in parallel. This combination creates a truly responsive, mobile-first experience.

Why Customers Love Live Chat + Voice Support

With a synchronized chat window, customers benefit from the personal engagement of speaking with a live agent. But they don’t sacrifice the accuracy of text for communicating information like:

Email addresses

Names

Phone numbers

Ticket or order ID numbers

With our widget, customers or web visitors can click to speak & chat with customer support or sales.

Contact our team to learn more

Boost Online Sales and Improve Customer Support

Click-to-Call

Lets website visitors click to instantly connect with a sales agent or support desk over a VOIP call

Parallel Chat Session

Enables sharing of necessary product specs, ticket number or other and details via chat window

Visual IVR

Replaces typical complicated IVR menus with easy visual navigation

CRM Integration

Automatically captures lead details in any major CRM

Support Desk Integration

Presents a view of customer history to the agent while on the call

Automatic Call Routing

Quickly connects customers to a free agent in the right department

Enhance Your Contact Center with Live Chat Today

Start a free trial

Why Choose Ozonetel for Live Chat Support?

Cloud-based Contact Center Software from Ozonetel.

Get More. Do More. Pay Less.

See our pricing