Ozonetel CloudAgent
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Explore Cutting-Edge Contact & Call Center Solutions

Ozonetel’s comprehensive platform is designed from the ground up to address the challenges that matter most to contact center leaders and CIOs.

Reduce Operational Overhead

Boost Productivity & Agent Satisfaction

Enable Customer Satisfaction

Simplify Modernization Process

We believe things can be better—starting now.

See our solutions in action.

Begin Your Free Trial

Ozonetel Offers Modern Call Center Solutions and Much More

Inbound/Outbound

Launch Secure Contact Center Solutions in the Cloud.

Reduce operational costs and boost agent productivity in less than 24 hours with seamless deployment. Ozonetel empowers your organization to optimize and scale with ease.

Popular Features

  • IVR

    Plus New Conversational Voice Bot

  • ACD

    Routing/Skill Hunting

  • Dialers

    Predictive, Power, and Preview Auto-dialers

  • Call Recordings

    Record calls and never miss the details

Integrated

See our CRM, Helpdesk, and Auto-Dialer Integrations

Remove manual processes and workarounds that create bottlenecks and frustration. Ozonetel’s platform integrates readily with other systems and APIs. Salesforce, Zoho, Zendesk, and many more.

Popular Features

  • Screen Pop

  • Smart/Personalized Routing

  • Auto Call Logging

  • Unified Window

  • Call Recordings against Ticket

Intelligent

Discover What’s Possible with Contact Center AI.

Gain competitive advantage and deliver a better brand experience for your customers. Leverage the latest in innovation with Ozonetel’s Artificial Intelligence.

Popular Features

  • Conversational IVR and Voice Bot

  • Speech Analytics

  • Sentiment Analysis

Interactive

Create an Omnichannel Experience that Elevates Conversations.

Increase CSAT scores and boost sales revenue with the next generation in call center software. Combine voice and chat with Ozonetel’s Interactive Assistant.

Popular Features

  • Simultaneous Voice and Chat

  • Web and App Deployment

  • Visual IVR

  • Skill Routing

  • CRM Integration

Upgrade Your Call Center Software and Cut Your Costs.

How Much Can You Save with Ozonetel?

See Pricing