OZONETEL + TRUECALLER FOR BUSINESS
Trusted by 2,500+ Companies Worldwide
Add Identity & Build Trustworthy Outbound Campaigns
Add identity & build trustworthy outbound campaigns
Display your brand identity upfront
Customize your Caller ID with your brand name and logo to catch customers’ attention instantly.
Enable priority calling
This exclusive feature allows you to mark time-sensitive, urgent calls as Priority.
Protect brand identity with a verified badge
A verified badge is displayed during the calls to safeguard your brand identity and prevent fraudsters from misusing your brand name.
Convey call reason
Improve customer confidence by communicating even before your call is picked up.
Get detailed analytics
Get data & insights into your customer behavior improving your calling workflow.
Critical for various industry verticals
Logistics & food delivery calls
Customers don’t want to miss critical calls about their deliveries. Ensure that they recognize and answer these calls.
Banking & financial services
Let customers know when you’re making a critical call about fraud alerts, verifications, or payments.
Education & Edtech
Make it easy for a student or parent to understand when and why a counselor is calling.
Add Call Reason while calling a prospect. Connect only with interested people and improve conversions.
Improve calling efficiency with Truecaller verified business caller ID & Ozonetel
Ozonetel combines the best of five auto-dialers: Manual, IVR, Preview, Progressive, and Predictive modes. Choose what’s best for your outbound campaign based on your product value, database, number of agents, and amount of time required to set up.
Automate retries & callbacks
Our cloud-based call center software integrates with your CRM to automate lead follow-up and reduce lead turnaround times from 48 hours to less than 15 minutes.
Specify when and how many times to retry unanswered numbers with our easy-to-configure logic engine.
Enable multichannel campaigns
Follow up your outbound calls with an SMS. Ozonetel allows you to manage all your voice & digital channels on the same platform.
Personalize every call with CRM integrations
Unified windows, automated call logging, screen pops & click to call from within your CRM improve your agent efficiency by 30%. We are integrated with all leading CRM’s
All the features you need for your outbound campaigns
Record calls for quality, compliance, and training purposes. All call recordings are stored on the cloud and are easy to access from anywhere. This comes in handy if there is a dispute.
Flexible dialing logic
Administrators can configure the dialing logic they want. Determine what best suits the data value and let the program go to work. Choose between “agent-first” or “customer-first” logic
Live call monitoring
Supervisors have a suite of tools for call quality management. They can listen in on calls in progress, and join live calls with three options: silently, communicating with the agent only, or communicating with both the agent and the lead.
Build customized solutions for your business with our open API library. Create the perfect automated workflow, integrate with your other tools, build custom logic, and more. Ozonetel is robust enough to build you the communication solution of your dreams.
Stay compliant with automated DND scrubbing for outbound calls. Agents won’t waste time on such calls, and their overall morale will improve when they no longer have to deal with these calls.
Pre-recorded voicemail messages
What happens when your agent or your dialer reaches a prospect’s voicemail? It needn’t be an un-answered call, nor does your agent need to waste time leaving a voice message. You can pre-record messages as voicemails for unanswered calls.