JOB DESCRIPTION
Designation : Sr VOIP Engineer
Department : Engineering
Job Type : Full-time
Experience : 5 years of experience
Location : Hyderabad
Open Positions : 1
Closing Date : 31st Jan 2023
Delivering Contact Center Innovation Since 2007. At Ozonetel, we offer secure, cloud-based communication solutions that provide a better customer experience at a lower total cost for contact centers.
Founded in 2007 by an experienced team of technologists and entrepreneurs and trusted by 2000+ customers. Our full-stack customer experience software was built from the ground up to solve the practical problems that keep call centers worldwide from making the most of their communications platform.
We are known for developing and launching the first cloud-based customer experience platform in
the Indian marketplace. Since then, unparalleled customer support and continuous AI innovation continue to set us apart as we’ve grown to create a global impact.
Purpose Driven, Ozonetel offer YOU the opportunity to join the journey of transforming the landscape of Contact Centre’s for SMEs and retailers, across urban and rural world, firing the economy, as we
grow with our customers across the globe.
What’s in offer for you
• Be part of an exciting journey of riding the technology wave to power a connected world!
• Excellent collaborative culture that foster the thought leader in YOU.
• Matured start up culture that nurtures Research, Innovation and Growth Mindset
• Competitive work environment that recognises and rewards individual excellence in team mode.
• Workspace that believes in total well being of employees with their individual needs.
• Covers your needs with our comprehensive benefits package, medical insurance and benefits schemes
• Prioritized work/life balance with our flexible PTO
• A growth company that can propel your career with commitment.
• Together we grow, excel and celebrate!
About the Role
We are looking for a for Sr VOIP Engineer with 5 years of Experience to join our team to drive growth.
What You’ll Be Doing
You will be required to build, grow and lead a high-performing group of engineers, managers and quality assurance personnel. While delivering high-quality products on time to meet business growth
objectives, you will also be designing and setting up engineering processes.
Responsibilities:
Reporting to Tech Lead – Software Development of Engineering & the key responsibilities would be to:
• Minimum 5 years experience in SIP & VOIP domain
• Hands on asterisk is must. Understanding of asterisk dialplan, SIP trunk configuration, AGI & debugging asterisk issues.
• Good knowledge of debugging and resolving voice issues. Understanding of RTP and CODECs.
• Experience in open source technologies SIP stacks, opensips/kamailio are preferred.
• Good debugging & problem solving capabilities and individual performers.
• Knowledge of network tracing tools tcpdump, wireshark or tshark.
• Hands on WebRTC debugging issues.
• Hands on SIP phone configuration and debugging.
Profile Requirements
Basic criteria
• Domain experience of min 5 years in product management lifecycle.
• Candidates have working experience in Unix/Linux platform.
• Salary & Compensation: Competitive Package + Performance Incentives + mobile allowance + travel + other benefits [the best in industry]
.
About You
• Qualification: Graduate or Postgraduate in Engineering, Technology domain.
How to Apply
Visit Ozonetel career page https://ozonetel.com/ to apply using your linkedin profile, updated resume’ or drop a mail with your details to [email protected]
