IT – Field Engineer

IT – Field Engineer

Department: IT 

Experience : 2 – 4 Years 

Open Positions 2 

About Ozonetel 

Delivering Contact Centre Innovation Since 2007. At Ozonetel, we offer secure, cloud-based communication solutions that provide a better customer experience at a lower total cost for contact centres. 

Founded in 2007 by an experienced team of technologists and entrepreneursand trusted by 2000+ customers. Our full-stack customer experience software was built from ground up to provide a state-of-the-art contact centresuite which enable business to operate their contact centres irrespectiveof the industry vertical. 

We are known for developing and launching the first cloud-based customer experience platform in the Indian marketplace. Since then, unparalleledcustomer support and continuous AI innovation continue to set us apart aswe’ve grown to create a global impact. 

Purpose Driven, Ozonetel offer YOU the opportunity to join the journey of transforming the landscape of Contact Centres for Enterprises, across the world, firing the economy, as we grow with our customers across the globe. 

What’s in offer for you 

  • Be part of an exciting journey of riding the technology wave to power a connected world! 
  • Excellent collaborative culture that foster the thought leader in YOU.
  • Matured start up culture that nurtures Research, Innovation and Growth Mindset 
  • Competitive work environment that recognises and rewards individual excellence in team mode. 
  • Workspace that believes in total wellbeing of employees with their individual needs.
  • Covers your needs with our comprehensive benefits package, medical insurance and other benefits schemes 
  • Prioritized work/life balance with our flexible PTO
  • A growth company that can propel your career with commitment.
  • Together we grow, excel and celebrate! 

About the Role 

We are looking for growing our Business Development Team with BDM(12+yearsof experience) and Sr. BDM (15+ years of experience) to join our teamto drivegrowth. 

What You’ll Be Doing 

Key Responsibilities – Jr.Engineer 

  • Basic knowledge of computer & networking. 
  • Basic Telecom knowledge – optional 
  • Excellent Communication Skill (English,Hindi) 
  • Understand the customer requirement and able to answer the queries
  • Flexible to work 24/7 shifts 
  • Basic Knowledge on Linux & Windows 

Profile Requirements 

Basic criteria 

  • Experience of min 2 – 4 years 
  • Must have the experience in handling the customers
  • Must have the experience in server deployment, stacking the servers &DE-commissioning the servers 
  • Basic Knowledge in Networking. 

Preferred Industry: IT Industry 

Salary & Compensation: 3-5 LPA 

About You 

  • Qualification: Any Degree / Diploma 
  • Skills: Good Communication Skills,
  • Soft skills: MS word, Excel, PowerPoint, Email, etc
  • Desirable : Good Experience on the field.
Job Type: Full Time
Job Location: Hyderabad Mumbai

Apply for this position

Allowed Type(s): .pdf, .doc, .docx