A powerful inbound, outbound, or blended contact center solution
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Ozonetel cloudagent can be accessed form your internet browser on your desktop or mobile. Login as Admin to schedule calls in your dialer
Agent Dashboard with blended mode & advanced call controls.
On the agent dashboard, blended agents can both make and receive calls and chat messages. Advanced call controls are available in all pricing plans.
Run multiple campaigns
Create and run multiple inbound, outbound, and chat campaigns simultaneously on Ozonetel.
Define call flow with ease
Our drag and drop IVR makes it easy to define your call flows, after-hour messages, and multi-level IVR menus, and self-service options without writing a single line of code.
Manage performance with real-time dashboards
Get real-time status of overall call center and individual agent performance.
Graphical comparative views of ongoing, answered, and unanswered calls. 70+ historical and real-time reports to including Call Detail Report ( CDR), VoiceMail Report, Dialer Count Report, and Agent Dashboard
Manage both calls and chats
Don’t stop at calls, With Ozontel’s omnichannel solution. You can keep track of every chat.
Book a Live Demo
Submit your contact details so we can connect you with experts who can truly understand your needs and make the right recommendations for you.