One Of India’s Largest Online Education Companies Offering Specific Skill Development Courses From Industry Experts
- Acadgild needed a solution deeply integrated with their in-house CRM solution
- Avoid any overheads or CAPEX related investments for the call center
- Scalable solution for expanding needs
- Ozonetel deployed an on-premise solution with customer-owned telephony integrated with in house CRM (CTI Integration).
- A single platform to monitor all business communications has eased the tracking & monitoring process while simultaneously improving the call center’s performance.