Telephony For Sales

What you need to know about outbound IVR

00:00 15 November in Telephony For Sales by anita

We all agree that Interactive Voice Response systems or IVR often form the main interface of your contact center solution. They greet customers, collect caller intent and channel calls to the right department. But this isn’t all. IVR doesn not always need to be used...

Call scheduling for better sales and support

00:00 30 October in Ozonetel, Telephony For Sales, Telephony For Support by prerna

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