08:06 24 February
The current outbreak of coronavirus has spurred South East Asia to work from home. It is no longer a privilege, but a necessity. Organizations are closing offices, mandating remote working and reviewing corporate travel policies. What does this mean for call centers?
As outlined in a...
11:23 17 February
in Most Popular
Holidays are all about putting up your feet and relaxing, right? Not if you work in a call center!
Businesses work hard to capitalize on the holiday sales peak. That means sales calls, customer care, and food delivery call centers need to go into overdrive.
Take, for instance,...