Author: Neha

New Year Resolutions for Your Contact Center

02 January in Uncategorized

[fusion_builder_container hundred_percent="no" hundred_percent_height="no" hundred_percent_height_scroll="no" hundred_percent_height_center_content="yes" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="" padding_right="" padding_bottom="" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" spacing="" center_content="no" link="" target="_self" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id=""...

Combining Ticketing & Telephony: 6 Customer Support Solutions That Businesses Swear By

10 May in Telephony For Support

  Integration for support Combining the right telephony solution with your ticketing software leads to stellar customer experience. And it’s really not difficult; our plug and play solution installs in minutes; and embeds itself deeply and seamlessly into your CRM/ticketing solution. But what happens next? We asked...